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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2021-01-11

Excellent Business

"I have purchase from this site on several occasions. They are quick to deliver and the products have been exactly what was described. I would not hesitate to order from them."

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Verified
5/5

2021-01-11

Always satisfied!

"I have been buying from Factory Direct now for a few years and am so pleased with their products, delivery and customer service. The items are of very good quality and they seem to have frequent sales and extra coupon promotions as well. Thank you Factory Direct! "

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Verified
5/5

2021-01-11

Very ethical Business!!!

"I love the way your business does business. I ordered and you communicated with me for clarification. I thought that was outstanding. You did not have an item after purchase so you contacted me and then waited until you had the rest of the order before charging me. Outstanding!!!"

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Verified
5/5

2021-01-11

Wonderful Experience

"The products are always in excellent condition. I've had no problems with Factory Direct Craft Supply. I order from them for yarn and craft supplies."

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Verified
5/5

2021-01-11

1:12 scale miniatures

"I have just gotten into miniatures and you guys have such a large selection. I'll be back to order more things for my miniatures house. "

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Verified
5/5

2021-01-11

AMAZING

"Can't believe how easy it was to place this order truly awesome."

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Verified
5/5

2021-01-11

First time buyer

"Excellent. All products received. thank you"

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Verified
5/5

2021-01-11

Product

"Received quickly. Satisfied with order."

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Verified
3/5

2021-01-11

Somwhat satisfied

"I find the accessories and toys quite good, and very reasonable. I don't find that even the more expensive pieces of doll furniture are of the same high quality and workmanhip as the smaller pieces, and therefore I was more reluctant to buy them. For items, such as canopies and pillows, etc. that I knew I could easily make, I copied the frame and remade the pillows and blankets, etc. I also liked very much the wall coverings and papers, which I expect to tackle shortly. This is a real learning experience and I am enjoying it very much while confined because of the Covid!!!"

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Verified
5/5

2021-01-10

Best prices and selection!

"Organized, priced fairly and ships quickly!"

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Verified
4/5

2021-01-10

Nice products

"First time shopping with you and very anxious to receive my order. From what I could see do you have a very nice selection."

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Verified
5/5

2021-01-10

Items are as described

"FDC has a lot of neat stuff"

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Verified
5/5

2021-01-10

Nice products

"Great - can't wait to get them"

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Verified
5/5

2021-01-09

Fun miniatures

"The items were adorable. It will be fun
Adding them to my crafty collections .
I will be ordering again.
"

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Verified
5/5

2021-01-01

great prices and service

"I have ordered often from here, great selection"

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