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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2023-06-15

great deals

"Looked in the sales section and found exactly what I needed. Since I've shopped here previously, I know that what I buy well be quality at an excellent price.
Easy to follow directions for a non-tech grandmother.
"

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Verified
5/5

2023-06-15

LOVE THE PRODUCTS AND PRICES!

"LOVE LOVE LOVE Your products, availability, variety, and prices!!!"

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Verified
5/5

2023-06-15

I always find what i want love this site

"EASY TO FIND ITEMS . VERY GOOD SELECTION I WILL USE THIS SITE ALL THE TIME FOR MY CRAFT NEEDS
"

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Verified
5/5

2023-06-10

Great craft items

"I have made purchases several times. The items came exactly as advertised. Shipping was fast."

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Verified
5/5

2023-06-08

Great site

"Have ordered over the yrs. Always can find things I can't anywhere else ! It's my go to for Rusty Tin ..."

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Verified
5/5

2021-09-01

Purchases

"Great selections and prices and they always ship fast."

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Verified
5/5

2023-05-21

happy shopper

"i love shopping here. the prices are great and so is the service."

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Verified
5/5

2023-05-26

I love Factory Direct

"I have ordered several different types of items from here and so far I have been very satisfied with my orders once I received them. Once I received my orders they look exactly like what was shown in the picture. The prices seem to be reasonable. Some of the things I have ordered I was not able to order from anywhere else. I will continue to order from Factory Direct as long as I can and I will gladly recommend Factory Direct to anyone."

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Verified
5/5

2023-05-24

Sailing away with boat wood cutouts

"Been using FDC for several years now…I don’t order a lot but when I do…I have never been disappointed! Here’s to a long relationship "

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Verified
5/5

2023-05-21

Very Pleased

"Very happy with your products and customer service. Can't find kitchen cabinets anywhere else. Your prices are reasonable and excellent quality."

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Verified
5/5

2023-05-20

Miniatures

"I have purchased doll house miniatures from Factory Direct and have been very pleased with the quality of the items and the quick reliable customer service. Will continue to purchase from here in the future. "

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Verified
5/5

2023-05-17

Best shopping experience!

"I was looking for 6-1/2” decorative plates. I found it immediately and it was exactly what I had in mind at a very reasonable price. I’m thrilled with this purchase and will definitely be returning for more purchases with them!"

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Verified
5/5

2023-05-15

I always some to Factory Direct Craft for all my doll needs

"Perfect in all ways And if you have a problem they will take good care of you"

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Verified
5/5

2023-05-13

Great customer service

"Better customer service than Amazon could even hope for exclamation poi placed the order a couple weeks ago and forgot to put my unit number of my apartment on it so I emailed customer service within an hour they emailed me back told me that made the correction got the right unit number on my order and my ordered showed up 2 days later perfectly !"

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Verified
5/5

2023-05-11

Great quality and customer service

"I have been shopping with FDC for many years and have ALWAYS received EXEMPLARY customer service. Many of the items are wonderful quality and there is always support when needed. I highly recommend this Traditional commitment to the customer."

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