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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2023-02-23

Factory Direct Craft has given us wonderful wood cutouts for many years to personalize Christmas ornaments for family

"I really don't know how long it has been since we have been enjoy the wooden cutouts from FDC! Probably 20 years! They have given us a way to personalize ornaments for our large family and close friends. They have always been very helpful and provided us with items that are excellent workmanship. As long as we are making ornaments, I see us turning to FDC for materials to make them lovely!
Thank you so much! Amelia Lawler
"

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Verified
5/5

2023-02-23

Satisfied

"I've been able to get items here that I could not find elsewhere. Thanks!"

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Verified
5/5

2023-02-13

Great crafting and/or decorating items!

"I have now purchased from them a couple of times and have liked everything purchased!!! I’m sure I’ll be buying more things from them!"

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Verified
5/5

2023-02-09

FDC has what I need

"They have a great selection of 1:12 and 1:24 scale miniatures They are my new "go to" for supplies.. "

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Verified
5/5

2023-02-09

Easter

"I can always find what I'm looking for on the Factory Direct Craft Supply website. Great selection and affordable prices. Repeat customer, who will continue to return for my next project. "

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Verified
5/5

2023-02-08

Great Craft Outlet

"I always have great luck with Factory Direct. I love being able to find sale items and deep discounts on many items I buy. I have purchased a lot of Christmas decor as well as unfinished craft items. Occasionally I may receive an item that is damaged beyond use, but the company always makes good on it. Great place to shop and a huge selection to choose from. Thumbs Up."

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Verified
5/5

2023-02-04

Great products

"Ordered a few times and always got items right away. "

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Verified
5/5

2023-02-03

Ordering for the second time

"Ordered the faux Easter egg garland, quality exceeded my expectations.....and am ordering another to decorate our church (first one for my front door)"

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Verified
5/5

2021-12-09

Great Turn Around Time!

"One thing that always impresses me is that my order is always processed and sent out quickly!!! Huge help in helping me keep my customers happy!"

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Verified
5/5

2023-02-01

Love this site! Easy to navigate! Great customer service.

"Easy to navigate site. Great customer service "

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Verified
5/5

2023-01-31

Products

"Every product that I have ordered, I keep coming back for more of the same items; however, now that I know of the quality I purchase something new. So far the quality of the products (items) purchased are outstandingly worth every penny from the fiscus to cheesewood sprays. Thank FDC! "

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Verified
5/5

2023-01-30

Consistent Quality

"Thank you for bringing Puffy Heart Shapes back!
I've never been disappointed in your products.
"

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Verified
5/5

2023-01-30

Quality

"I’ve shopped here a few times and it’s become one of my go to places. Great prices, quality products and I always receive my items sooner than expected! And everything has always looked just like the picture!"

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Verified
5/5

2023-01-30

Easy Process

"It was very easy to find what I needed. The prices are reasonable as well."

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Verified
5/5

2021-12-31

Great DIY Supplies!

"Easy to navigate site, good prices and wide selection. Prompt delivery of orders. I have never been disappointed."

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