"Items came on time and were just what I wanted."
"Everything arrived promptly and packaged well. All were adorable "
"Love finding just what I need to complete my crafts"
"They have a wide variety of thumbnails and the filters to search and find are excellent. They also have excellent deals on high-quality items."
"It was easy to find what I was looking for with a very good price and I received my order in less than a week. I just thought that the shipping was a little high."
"The website is very easy to navigate, and I was very happy to find what I needed for our Non-Profit Organization. "
"Only needed 3 hats - had to purchase 6 because no option to edit cart"
"I've ordered before. Great service, quick turnaround, and easy to navigate site"
"Came in a timely manner and was priced for sale"
"The fluted candle pans are just what I was looking. They are cute and protect furniture surfaces. Thank you!"
"Lovely idea for the popcorn garland! Looking forward to receiving it!
"
"Has always got everything fast "
"Very fast service. Received exactly what I ordered."
"I placed a small order for my first time. I was very pleased with the quality and speed of shipping! I was so happy I placed an additional order the next day! "
"Easy to order. Look forward to receiving."
A rep from Factory Direct Craft Supp, Redacted, has responded:
“Thank you for your feedback, Deborah. We are sorry for any inconvenience you have had when placing your order but appreciate the opportunity you have given us to correct the situation.
If you ever have any questions or concerns, please don't hesitate to reach our customer service department as they are more than happy to help you!
Thank you,
Jessica McKendree”