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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2022-05-08

Quality Products. Beautiful Florwls

"Always quality and good pricing
Florals are gorgeous and life-like
Quick easy transactions
Fast shipping
"

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Verified
4/5

2022-05-06

WOW

"What a great site. So happy it was given to me. "


Verified
5/5

2022-05-06

Have always found what I was looking for at a great price

"We were looking for a small owl and you had the perfect one.
"

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Verified
4/5

2022-05-05

"Good selection, good prices, decent website, but no where to bank items "for later" and can't use but one gift certificate per order."

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Rep reply posted 2022-05-05
A rep from Factory Direct Craft Supp, FDCSCustomerService, has responded:

“Thank you for your comment. Please note that there is a favorites section where you are able to 'bank' items for future purchases, and/or you can put items in your cart & they will remain there as long as they do not sell out or the cookies on your computer are cleared. We hope this helps to clarify any questions you may have had. Please feel free to reach out if we can be of any further assistance. ”


Verified
5/5

2022-05-05

Perfect fast delivery

"Great fast delivery thanks "


Verified
5/5

2022-05-05

Fast and great product

"I am so glad I found Factory Direct they have everything I need. For my miniature passion. "

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Verified
4/5

2022-05-04

First time

"This is my first time buying from you. When I receive my order I will let you know how I feel about my experience."

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Verified
2/5

2022-05-04

Mislead

"I entered Canada and expected to pay in Canadian dollars and it wasn’t until the very end I found out that I was paying in USD. That added an additional $75 to my bill. "

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Rep reply posted 2022-05-05
A rep from Factory Direct Craft Supp, FDCSCustomerService, has responded:

“We do apologize for any confusion, as it does state, when switching your country that " Changing your country is simply to help tailor your experience at checkout. All orders are charged in USD at the time they are placed." ”


Verified
5/5

2022-05-04

Most recent purchase of Gallery Glass paints

"I had been searching for some GG paint waiting for the new supply relaunch to happen but though Plaid said it would happen in May, they did not say when. Many folks need paints to complete projects. As soon as I checked your website I posted on the Facebook Gallery Glass group to tell people you folks have the paint and they can get what they may need. I know of 2 people who said they needed to get their paints now, not later and so they had gone to your site. I hope they get what they need and in the meantime I am happy I was able to order a bit for myself. :)"

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Verified
5/5

2022-05-04

Craft footballs / helmets

"Site was easy to order from
"

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Verified
5/5

2021-04-19

Excellent place to buy dollhouse miniatures!

"Factory Direct Craft often has dollhouse miniatures other places don't have. I do wish they would have more scrapbook supplies. I love the FLASH sales they have periodically."

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Verified
5/5

2022-05-01

Great Products!

"I was looking for a specific type of box for crafts. The ones I found here are perfect! I have already referred a couple of people and plan on purchasing even more for a kids summer craft program. "

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Verified
5/5

2022-05-01

happy camper

"got what I wanted at a price I was willing to pay"

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Verified
5/5

2022-04-30

complete blessing with daughter's heart

"Can't ever said enough for the blessings your company has given me."

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Verified
5/5

2022-04-29

Quality

"Great service...amazing variety and high quality... "

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