"Ordered several times and always correct, packaged, delivered and a joy to open! Keep up the good work! "
"On a previous order I received a couple of defective dollhouse lamps. I communicated this back to you and your response was immediate and satisfactory. I couldn't expect a better response. Thank you for a job well done! "
"I got my order today they delivered everything except they delivered some wrenches instead of candlestick holders, so I called them up and let them know that I had the wrenches instead of the candlestick holders, and I offered to mail them back to her. She said no, but we will mail you the candlestick holders no problem I appreciate the honesty and I appreciate the customer service. Thank you very much."
"Factory craft supply always has what I need for my craft projects at decent prices so I can keep my own customers happy with handmade items at a reasonable price!"
"I ordered one of the wooden dining chairs, and it was better than I expected. Fast service and I love the prices."
"Librarian, friend of mine died, and I inherited her miniature doll house rooms. It used to be our little secret, our love of all things miniature. In her honor, I have donated her room boxes to the local library, and I augment them with seasonal additions. Right now I’m putting together an Easter theme for the garden and the items I’ve ordered from Factory Direct Craft
Came quickly and are perfect for the scale needed. It’s such fun seeing the kids and adults alike looking to see what’s new in the Mini environment when they come in the library"
"They all turn out adorable as I buy wigs from you. Thank you for the quality and great prices. My only complaint is the shipping. "
"Items are always correct and great quality"
"Was easy to view products and quick and easy to order, I’m hoping it arrives as quickly as it was to order it"
"I just love the variety of decorative craft items offered at Factory Direct. They offer a wide array of seasonal decor in various materials to inspire creativity across the calendar."
"Always fast and awesome service, great items, it's just the best!!"
"I just love this company and staff. I am a primitive craft maker and there is no where else I will shop to get the quality or prices I get at FDC. Highly recommend. Dee"
"I have ordered so many times from this company. The items that I have ordered are awesome. I ordered last year a red and white ornament pick, it blended so well with my peppermint themed Christmas tree. I will continue to order from this store."
"I have always turned to FDC whenever my creativity kicks in. They have the widest selection and the prices cannot be beat. Whether it's fairy gardens, train villages, or shower gifts I find all of my supplies on one website, Factory Direct Craft!"
"Every product I have ordered is quality from wood accessories to tin shapes, berry picks and artificial pine picks are great accessories to my diy crafts."