"Ordered filters for our church furnaces. They came within the week, in perfect condition!
You make it easy, thanks so much!"
"I couldn't find the filters I needed at any local stores. Factory Direct Filters had what I needed at a good price. They arrived quickly. I will continue to order my filters through them. "
"I ordered, filters shipped the next day, I received them three days. Cant get better than that."
"I ordered from Factory Direct Filters because I've had a difficult time locating the proper size filters for my bonus room HVAC (notional size: 13"x21.5"x1, actual size: 12 7/8" x 21.5" x 3/4"). According to their online listing, the filters I ordered should have been the correct actual size.
FactoryDirect processed my order quickly and expedited my order. The package of 5 filters arrived on time and all were in excellent condition.
Unfortunately, their actual size was not as advertised; the width as indeed 13" instead of the 12 7/8' as indicated in the online listing. After previously dealing with another vendor and going through the hassle of returning improperly sized filters, I took advantage of my HVAC service technician's guidance during this month's semi-annual system check to "make it fit." Needless to say, I will "make the rest of them fit" until exhausted but won't be ordering this filter from FactoryDirect again."
"After two weeks I still have not received them even though the money was taken from my account right away."
"The online process was easy and the filters arrived shortly there after.
Have yet to use them thou..."
" i a most positive way. in my mind i had given up on buying from you as the first bath came in the wrong size. [ meaning it was inches to big. etc. the operator , switched the sale around and virtually measured with me, [ while i talked and measured .] he made sure it was with the foam on the existing filter and other details,,. good job. i have now two working filters in my position. tight and the air is cleaner already..
al i have to do now is figure out how to return the existing" wrong"
filters.. HELP!
"
"Good service at reasonable price."
"Still waiting for my filters to be delivered "
"Great selection to be found here. I found a size filter that is never found it the local level. Got the size and type I wanted just like that. Ordering is easy to do with good web page features. Packaging and shipping was good."
"got exactly the right size at the right price exactly when it was supposed to be here"
"They took the filters back. I ordered the wrong ones. Thanks!!!!"
"Site navigation was well thought out and easy to use. However, after placing my order there was no statement regarding lead times on certain products. After 3 weeks I called in to get an update on my order and was told I would receive a call back the next day with information. Three days later I still have not heard back from them."
"Didn't get the exact size I ordered. 32-32-2. The ones that came were 32-30-2."
"Just what I needed and Fast !"