"The task of making sure that you replace your furnace filters is made simple- Initially I ordered the incorrect size and when I called the customer service to return the incorrect size, my call was answered by a very knowledgeable and helpful person. In this crazy world today, it was refreshing to speak to an individual that was understanding and helpful with getting the proper size sent. It was 2 days later that I am happy to report that the new filters are installed and we are good to go- "
"Far exceeded expectation."
"Great service, good price! thanks! "
"Quick and easy way to economically receive those hard to find filter sizes. I had exhausted all local options before luckily finding the FactoryDirectFilters website. I couldn't be happier."
"not only is the website easy to use, the prices are great. the filters are better than any other that you can buy locally. I get filters for my Dad's house and mine, and recommend this site to the guys I play golf with."
"Arrived faster than anticipated"
"my filters came and the boxes were crushed. I contacted
fed x and was told to handle it with Factory Direct Filters. They took care of it immediately.
I couldn't wait for the new shipment so I had to buy them locally. They credited my credit card. Very pleased the way the handled this"
"Customer Service quick to respond. My filters got lost in-transit. They responded quickly by sending a new shipment."
"What I ordered with speedy delivery. "
"These filters are of the quality I expected, they fit well and are priced competitively along with free shipping. What's not to like? It's all good with these filters."
"We were impressed with the quality of the filter. Residents loved seeing the
Embassy House name on the filter.
We will be ordering more next week. They went out like hot cakes.
Nikki Knapp
Embassy House Condominiums"
"Very satisfied. Everything went perfect! Thank you!"
"Easy to navigate to where I could order a custom filter built to the exact measurements I needed when none of the local businesses said I could get one that size with a long complicated process. Easy to read screens, clear and unambiguous."
"Placed my order and was promptly shipped and received the correct filters. Thanks"
"Half of the order was correct, the other half was incorrect and mailed later without a problem."