"very fast product delivery, look well made. very satisfied"
"They sent exactly what I ordered and i got it within a couple of days. What more can you ask for?"
"Order was painless and delivered quickly! Saved $50. over some other sights for a similar if not identical product. I will be using Factory Direct again."
"I ordered a box of filters for my residence and when they were delivered I noticed the tape holding the top was not secure. I proceeded to open the box and noticed one filter was missing and another filter was turned upside down from the rest.
I contacted Factory Direct not wanting to spend hours discussing the issues with them and hoping to at least get one replacement filter sent to me but the agent after checking my order said that he was going to send me another box of filters without charge.
This was more then expected and was quickly resolved with the first person I contacted.
Very good Customer Service."
"Products arrived very promptly and as far as I can tell ok quality. No fancy packaging but I got 12 filters for about the same price I paid for three at one of the 2 big home improvement stores."
"I ordered filters & after 14 days of hearing & receiving nothing I contacted them & they responded apologizing due to a backlog. They offered a 10% off on my order & thanked me for my patience. Hopefully it all works out?"
"My filters arrived on time and was exactly what I ordered. I got better quality filters at a very good price."
"They have the filters that we need at awesome prices! Their customer service is great!"
"This was my first order from Filter Buy, but will not be my last. They filled my order quickly and correctly. Their prices are fair, their service is excellent, what more could you want. We are very happy with filter. i glad that we have a find FDF."
"The filters seem to be what they advertised --- equivalent to the highest quality level of Honeywell filters sold at Home Depot, and at about half the price. Delivery was a little faster than had been stated. Filters arrived in good condition, no problems. "
"Filters arrived earlier than expected and are exactly as described. So far so good."
"After clearly saying "No thank you" to the offer of battery chargers, I received 6 more calls including 2 on Thanksgiving Day! Please! What about NO wasn't understood?"
"Great fit, good construction, super price !!!"
"Received the product within reasonable time. Very good product. Look forward to enjoying cleaner air."
"Very good prices.
Very fast delivery."