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Chance of future purchase:
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Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2016-07-05

"My order was late being shipped but they said they would give me 10percent off. "


Verified
3/5

2016-07-05

no filters

"no review yet. I have not received my filters yet. when will I get them, its been over a week?"


Verified
5/5

2016-07-05

Excelent

"Convenient products and speed service delivery ,thank you."

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Likelihood of customers making future purchases
Overall customer service
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Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-05

"Great price, quick delivery "


Verified
5/5

2016-07-05

Awesome service!!!

"I've been looking for a while for the filter size that i got from factory direct and as soon as i got the delivery,it fits perfect,i will definitely re-order and recommend to co-business owners."


Verified
5/5

2016-07-05

Exact Fit Custom Order

"Filters were a perfect match to the customized dimensions. Will definitely use again "


Verified
1/5

2016-07-05

Don't get my order!

"I ordered filters on June 20, was charged immediately, 14 days passed and I still did not get my order! It is unacceptable! "


Verified
4/5

2016-07-04

Bent box

"Half empty box was crushed in and filters bent"


Verified
5/5

2016-07-04

Barbra

"I'm very excited to not have to purchase filters anymore. Thank you!"


Verified
5/5

2016-07-04

These guys rock

"Have been ordering from factory direct filters for a few years and it's easy and fast, filters arrived in a couple of days. Will continue to order from them too. "


Verified
5/5

2016-07-04

Good air

"Fast service, great low price, frees hipping."


Verified
5/5

2016-07-04

Thanks FDF!

"Heard about FDF from my dad. Checked out the site and was blown away by the pricing. My order arrived in about a week. The box had a dent in it and subsequently so did one of the filters but it didn't appear to be any beyond the cardboard. It still fit in my furnace just fine. "


Verified
5/5

2016-07-01

Hassle free

"Long time customer. Never any issues with ordering or delivery. "


Verified
4/5

2016-07-01

So Far so good

"No issues ordering or installing the filter, it is the 5 year filter so we will need to see how it perfumes in operation but the company was easy to deal with, the price was acceptable and the product was quickly shipped and easy to track. the lack of 1 star is the wait and see for the filter performance. Thanks"


Verified
2/5

2016-07-01

Late & damaged

"The order took s long time to process and the box & the filters were slightly damaged but usable "