"I can't purchase the size filters I need at any of the 'normal' stores because they are apparently an odd size. I can't even do a special order through the stores. They simply aren't available. Enter Factory Direct Filters. Size was no problem. Type of filter was no problem. Placing the order was no problem. Price was absolutely no problem. And, best of all, they arrived almost as soon as I ordered them. Super speedy service. Did I mention the quality was not a problem? It wasn't. They are well-made filters. This was my second order with them and as long as I have air conditioners that need filters, they have a lifetime customer. Thank you Factory Direct Filters."
"Order was delivered on time and nicely packed and filters are excellent"
"It was my first experience visiting you web site and dealing with you. Good product and fast shipment. "
"Received the correct filters and in a reasonable time. These filters are hard to find, so was pleased to be able to get them. The price was reasonable too."
"Arrived on time, no damage and they fit. "
"Filters were delivered quickly, price was great and no tax. I will reorder from Filters Direct again."
"Placed order,no communication for13 days,sent them emails, 3rd day got email order shipped today.16 days still no sign when it will arrive. Very inefficient, not caring,no customer service what so ever .no more business for this co"
"Love the air filters that I purchased. Thank you for your quick service. Certainly will be a return customer.
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"good service, workable website"
"Surprised that the delivery was so fast. Replaced my old filter and was good"
"First time I've purchased filters online and VERY pleased with this company! Prices are great. There was a short delay in my shipment due to a sale they were having and a holiday; but customer service was excellent and exceeded my expectations!!! I will be ordering from this company from now on!"
"Will start using these filters at the next change in about 3 month
old ones worked well.
Delivery was on time and we were notified when they were shipped."
"Placed the order 6/9/16. Was suppose to ship 6/19. I had to call them to ask where is my order and they could not tell me when it would even ship. Canelled the order and will never use them again!"
"Ordered a case of 12 MERV 11 filters. Good value, especially with 5% discount. Filters are a good fit (on-line explanation of "nominal" vs actual size helpful) and are doing the job as advertised. Normal free delivery was fast as I received the order in less than a week."
"Attractive price, competitive quality and prompt delivery. Pleasant experience for someone who does not buy online often."