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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
1/5

2016-07-12

No Filters received yet!

"I will be satisfied when I receive the filters!"


Verified
5/5

2016-07-12

"Great filters at a great price. Easy to order with quick delivery"


Verified
2/5

2016-07-12

Good product, Mediocre customer care

"After about 2 weeks from the initial order I still had not received the filters. I received no phone calls or emails regarding the order, so I called them. Apparently they are behind on their supply and failed to inform customers. The upside is that I did receive a 10% discount on the order."


Verified
5/5

2016-07-12

Filter Frenzy

"Just moved into a new home and with lots of construction all of the filters needed to be changed. After searching every store in the area including supermarkets to find the right size I went to the internet. The salesperson was very helpful and now my AC units are humming with happiness."


Verified
1/5

2016-07-12

"orderd filters almost 3 weeks ago no e-mails explaining why I have not received them I called twice and was told there was a production problem. one more call and I will cancel no on knows when they will ship"


Verified
5/5

2016-07-12

Filter ease

"From order to delivery everything was great."


Verified
5/5

2016-07-11

Great service & product

"Would definitely buy again!!!"


Verified
5/5

2016-07-11

"Great filters for the price and arrive early."


Verified
5/5

2016-07-11

thanks!

"Our filters arrived and are installed.....they look great! "


Verified
5/5

2016-07-11

Odd size delivered to my door

"I have a unusual size filter which is not available at Home Depot, Lowes, etc. I can order from Factory Direct filters and in a short time they are delivered at little or no cost,"


Verified
4/5

2016-07-11

Good prices, Improve Comms

"The filters are great, the timeline was reasonable, and the prices were better than most. My only complaint was that I did not receive confirmation emails or have a sense of how quickly my order would ship until I called customer service."


Verified
5/5

2016-07-11

Love the value and quality

"I love the service, quality, value and convenient web site. I order filters for two furnaces, and the whole house filters once a year and don't think about it till the next year. The value is unbeatable, no shipping, no sales tax as I'm out of state and the prices are a lot lower than big box stores. I wish everything about owning a home was this easy."


Verified
5/5

2016-07-11

They've got it all

"We bought an old historic building that had a very weird size filter. Was able to find here for a great price. Now get all my AC filters here."


Verified
5/5

2016-07-11

great price, fast shipping

"best prices and extremely quick shipping."


Verified
5/5

2016-07-11

Perfect!

"First time I've ordered filters online. FactoryDirectFilters was cost effective and a Google store, so I was confident in ordering from them. The filters are high quality. I would highly recommend them to anyone needing AC filters."