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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-06-03

Not much to say

"Fast delivery, good price, excellent product, not much else I can say. I'll be back!"


Verified
5/5

2016-06-03

"Shipping is slow........but Free!"


Verified
5/5

2016-06-02

To err is human, to forgive is divine

"Installer indicated filters for the new AC unit were a specific size. After I received my order from factory direct, discovered the filters I needed were actually 1/2" shorter for both sides. Staff was very understanding and helpful by ensuring I received correct filters.

Thank you
"


Verified
5/5

2016-06-02

Great customer service

"I made a mistake on my order for my home air handler (told the wrong size by the dealership). I was sent a prepaid shipping label for the return & given a full refund. I will be doing business with them again!"


Verified
5/5

2016-06-02

corrected accident

"First set of filters had shipping damage notified customer service, sent picture of filters. They immediately shipped new set arrived in good condition."


Verified
2/5

2016-06-02

Charged me twice !!!!

"I bought furnace filters which were just fine. The problem was they charged my card twice. I called and was told someone would get back to me the next day. They did not so I called and could not get thru to them. I tried for a couple hours. Had to call my credit card. "


Verified
4/5

2016-06-01

Sat

"I have not used at this time"


Verified
5/5

2016-06-01

"delivered as promised thank you"


Verified
5/5

2016-06-01

Fast and reliable

"The order was easy and delivery fast. Perfect."


Verified
5/5

2016-06-01

Filters for furnace

"got the shipment a lot faster than advertised, filters are sturdy and okay for my use."


Verified
5/5

2016-06-01

"fast delivery competitive price. thank you"


Verified
5/5

2016-06-01

Got um

"I was upset with the cost of filters going up and not lasting only the 30 days. So for the cost of the lifetime filters, I'm saving over 200 dollars a year. I'm letting everyone know about the Factory Direct Filters. Even the UPS driver.

Great service and prompt delivery. Will order another set of three in a few months. That way can pull one put a clean one in just like doing the pool filter.

Thanks again.
"


Verified
5/5

2016-06-01

Furnace Fliters

"As able to find unusual size of furnace filters from this vendor. Service received was excellent."


Verified
5/5

2016-05-31

Deliver as promised

"Good pricing for a good product - period!"


Verified
5/5

2016-05-31

The Only Place we buy filters

"We always have a great experience with FactoryDirectFilters.com. They are affordable and the shipping is super fast! A sure win!"