"You were out of the black and tan versions of the shoe and dropped me back to a main page. It would have been helpful to be sent back to the same product page so I could immediately try the other colors rather than having to start over at the main page. Thanks for holding onto my payment information - glad I didn't have to do that 3 times! Thank you for asking."

"Brick & mortar: Very helpful and actually referred to website when unable to find size/style looking for (son hard to fit size/specific re style)"

"I was pleasantly surprised to have found this website, it seems to be an excellent site for the purchases I wanted to make and I was able to get a good price which makes it much more pleasant than to have to purchase out of necessity and pay the retail price without getting a coupon. I got a coupon, I also received an offer for another coupon but unhappily, I was unable to register to get the $10 off coupon and was told I needed to call up customer service. I was very disappointed hoping I could finish everything online without the need to call up someone at customer service. However all in all I was generally quite happy with the overall experience. Hope you hire US citizens. We need the more job openings in the US! Our own companies are always hiring outside the US for cheaper wages. It is a sad commentary on the loyalty of the folks who made their millions in this country!"

"Good but i applied the bemerry code and was unable to apply the code for signing up as well which was disappointing."

"It was a good exprerience, however, I was confused as on my email it said I had 77 points but on the site it said I had only 2 and then I didn't see where I was able to use my points during my order."

"Famous Footwear has some of the best deals on name brand quality shoes than any other shoe retailer I've seen. They also have a great rewards program."

"I've never been disappointed with my shopping experience at Famous Footwear."

"I was disappointed that the site indicated my store I usually shop at had the pair I needed. I had to call three stores until I found the one that had the shoes."

"Had to return a pair of boots at Newton Kansas store, very nice and professional staff, i no longer had recept, but he looked it up for me."

"My experience was okay. I feel your prices are too high and more should be on sale. I like the selection, but I'm having a hard time finding comfort and the one's I do find that are comfy are pricey. I recently ordered a pair of nice short winter boots , but they were too wide at the top and have to return them. I feel that you should have much more selection in store instead of online only. That is why I don't order shoes, boots online because I like to try them on in store. If they do not fit, I have to return them to my local store . Please consider more in store foot wear. They have a nice store here with a lot of choices, just wish they sold more in store."

"I've only bought shoes from famous footwear once and they were very expensive and on the website i could not find the pair of boots i wanted in a certain color."

"Great. In store on San Jose Blvd. Jacksonville,FL, Tiffany went above and beyond for me. She was amazing and I appreciate her so much. She made my shopping experience fantastic. Can not thank her enough."

"Failed to have in stock or\and high priced compared to others."

"Very pleasant ... store was helpful too."

"THERE SHOULD BE FREE SITE TO STORE PICK UP FOR SHOES. ALSO THERE SHOULD BE ABLE TO USE SEVERAL COUPONS THAT CUSTOMERS HAVE EARNED"