"I prefer to visit the store and walk the isles and sales rack to see if there is something that may work for me. I usually buy more than one pair of shoes/boots per visit."
"Overall experience was not good. I found a pair of boots that I absolutely loved that were scuffed up in the box at the store. They had no other sizes in stock and were unable to order them from another store. They suggested I order from the website,although they did let me know that there was a chance I would get shipped the same scuffed up boots that were in the store as that is local to me. (Whaaat??) I opted to give it a shot anyhow and found the boots on your site. I found the size and color that I wanted, Rocket dog Tundra bootie in black, size 9.5. I added the items to my cart successfully. I went to check out and at that point got a notification stating that they were no longer available and had been removed from my cart. I thought, Wow, someone must have purchased these at the exact time I was shopping for that to have happened. Because I was desperate for the boots and curious, I tried again a few hours later. Guess what- able to cart the boots but they were again removed."
"I generally like shopping & purchasing via Famous Footwear. I love combining discounted gift cards (bought elsewhere) & then getting footwear that's on sale. It makes a slightly riskier purchase less risky & a sale price EVEN BETTER. =DI love to save, save, save while buying things I want. I WIN!!!"
"foot health is important for me. so i would like to find a trusty brand."
"I was impressed at how easy it was to navigate the site, and find what I was looking for. Love that the heel size is specified, and was glad I could print out the picture to take into stores for comparison."
"very good !! staff so very nice and so helpful in the howell mi store !!"
"THEY ARE MY GO TO STORE ONLINE."
"I have been very satisfied with the products purchased. I have a Famous Footwear close by my home."
"The overall experience is great!"
"I always have a good experience at Famous Footwear."
"The site displays many options that are not in every store and each product is easy to see at every angle."
"sign out option was hard to locate - recommend putting it at the top of the page where log in/account option is located"
"It was really good but long, due to purchasing next week for 5 relatives."
"I've had a positive experience with Famous footwear both today and in the past."
"your website is horrible. The links do not take you where you want to go. It won't sort the product according to brand. Its chaos and time consuming. I'll pay more for the shoes if it means I can quickly navigate the website, choose my product, and check out quickly. After all, that the point time savings!"