"Thanks to your Customer Service Dept for taking care of my problem. Thanks again"
"VERY GOOD. WOULD VISIT AGAIN."
"I primarily buy my footwear from Famous Footwear and am pleased with my purchases. Also when I have returned an item the staff was very courteous."
"Good site. I don't like as many e-mails. Your prices and products speak for themselves so don't over advertise. Too many e-mails are annoying 2x a month promotional would be enough. I use your site to research before coming to the store. Generally I would never buy shoes on line because they're too hard to fit. Would like to see more narrow shoes offered."
"I like to shop at the store. Online experience a nightmare even with 5 calls for help. I prefer REAL customer service. When I get that at the store I buy. When it's not available I leave. That's truly the only way to get my business."
"Use the site often and it is very user friendly."
"Pleasant shopping experience, but it seems as if the prices are jacked up so you can offer more of a discount... :("
"I have a brace I wear on my left foot and need Velcro to fasten them have a fused hip also"
"enjoy the large variety of shoes"
"I almost always buy my shoes at the store"
"great - I love the rewards program"
"I was happy with the price. Took a little while to receive my order confirmation."
"I shop only at Famous footwear when loooking for shoes, either for myself or my family."
"I was just about to Purchase on this site, when I decided to search for the shoes on Google and I found them on another Site"
"people who ran the grand opening in Billings mt were very rude and there advertising for there opening was miss leading and false advertising, stated you needed to be present to win and they gave out the 100 prizes at 6am and the store never opened till 10, have photo to prove not 100 people there they just have to come back by 12pm to collect there prize and that was not disclosed. States need to be present to win!!"