"every one in the store that I go to is very helpful and pleasent"

"I love your Ladies boots will make a purchase soon can't make my mine up today so many to choose from"

"Excellent customer service and variety of quality products."

"As a custom shoe designer, I buy a lot of white Converse. As a Gold Member, there is no better price. Famous lets you use multiple coupons, get rewards (that often result in very inexpensive or free shoes). My average cost on $55 Converse this year has been $33. Also, when I have to do a return or visit stores, Famous has AMAZING customer service. There have been times that I forgot to apply a coupon and they refund me the discount. I have never been disappointed."

"I think the prices were too high on many items.Maybe adding more coupons/promo codes would help. I know it would have prompted me to purchase more, & delete fewer items. These r Christmas presents, & I usually purchase all my children, (4) my grandson, & myself new sneakers & boots. Because of the prices, all that will not happen on this website."

"I love the merchandise choices."

"very nice could find everything I wanted"

"I love the selection and look forward to making my purchase soon."

"I liked the site it just did not have what I was looking for."

"Has a great variety to chose from. I'd love to visit an actual store to be able to try the shoes on first since I have wide feet and have a hard time finding the right shoes/boots that fit me right."

"it was fine the website is just a little blah."

"I'd like to look up the model no. of my current shoes, to order or buy another pair like them. And, to avoid buying another pair with EXTREMELY slippery soles. (Sole composition would help selection)"

"decent, but would like lots more product information to help me decide if a shoe is right for me."

"I am always very pleased when I make a purchase from Famous Footwear, whether it is on line or in the store."

"It would not show me where the closest store was where I could pick up, as the Kohl's site does. It just said wasn't available in my zip code"