"Looking for a casual work shoe. Did not find the brand I was looking for."

"The reason I purchased online today was because i could not find many shoes in the store that interested me. The heels were too big in the store. I would recommend keeping in mind that there are women that cannot were high heels and like shopping in your stores."

"great sales people. friendly and helpful"

"My experience is generally positive but I am extremely frustrated that I have been trying for months to access my certificates and cannot."

"Great assortment of shoes and accessories"

"I was pleased with the ease of using this site"

"I love ordering shoes from Famous Footwear and I have never had a problem before tonight. It is one of the few great things to help me with no hassles."

"availability at the closest store is too limited"

"I shop online for Wide Widths; which are not usually carried in the store. Was looking for gray Sperry's, but when I went to checkout, they weren't available."

"I am a regular customer. I can return shoes to local store."

"Wonderful. Ease of going to the store and picking up shoes. Knowing they have the ones we want. Friendly staff everywhere."

"I am not sure if I am a gold member.If I am, then I should not have paid the taxes right??"

"Terrible. I tried to call for support but no person was available to take my call."

"I have been a shopper of Famous Footwear for many years. I love the shoes I get. I was disappointed in last online purchase as I ordered two pair same boot different colors and sales ticket in hand shows two different colors and received both in the same color. First disappointment since shoping with you."

"Ive most often had good experiences with FF - Id like to see them increase their variety."