"in store was fine ... website, not so much!"

"I love this store. I order something on line for the first time this summer was very please. (1) how long it took for the shoes to arrive was quick (2)what I was looking for was available and fit perfect."

"it was ok.one problem is that i went through and made changes before ordering. now when checking out i had to do it all over again.this should not happen.i wanted to speed things up by not going and repeating myself!"

"Excellent site Easy to navigate. Several selections for my size 16 feet...and if thy don't fit...I can take them to the store at no cost to me. Then I can re-order the right size. And this is perfect. Anything above 14...you HAVE to try on and this allows me to do so...without any restocking fees...or waiting for stores to stock 16's. (they don't) Great store...great system...great shoes!"

"Once I found the shoe I liked, I called the local store to see if it was in stock (Tanger Howell) and the gentleman was pleasant and professional. He found the shoe I wanted in my size and placed it on hold so I could try the fit tomorrow."

"I was turned off by seeing only Birkenstock sandals. We do not wear sandals. I would expect a name like Birkenstock to carry good casual shoes, not just sandals."

"My visit was fast and gave me all my options"

"I buy most of my shoes from the store but love to look online at home."

"good..but website needs help."

"Very easy site to navigate and good graphics."

"Something caught my attention and is not available within stores in my area."

"Great! I like the selection and variety"

"maybe the shoe not available in my size will be found at the University Park Mall."

"It was ok but still have concerns on the price of the shoes viewed."

"I love FF. I can't go to the Wheaton strip mall without stopping there!"