"It was great! I found exactly what I wanted!"
"I was very happy with the store in Wilkes Barre, PA. They had exactly what I was looking for, and the sales staff was nice. Shopping online, since I know my size, is easier than driving 25 miles to the store."
"I like Famous Footwear to visit in person and to shop online. I always receive my orders quickly and have not ever had to return any of them."
"The site was fine, you just did not have what I want"
"I like the store, and the help I get from the employees, they are always helpful. need thou more variety on Skechers brand,, is the only shoe I can wear due to a condition on my right foot."
"My in-store experience was positive and the associate was helpful in assisting me in locating the item. She was personable and informed me of the Rewards program at check-out. I appreciated the selection of athletic shoes offered including the availability of X-wide. If it wasn't for the on-going sales and coupon, I would be reluctant to pay $70 or so for new balance athletic shoes if I could purchase them elsewhere for a better price point. Dicks Sporting Goods seems to offer a slightly more competitive price at least for athletic shoes. I intend to familiarize myself with the website to keep informed of future sales or coupons. Either way I wind up paying slightly more to purchase the X-wide or 4E sneaker at either retailer the same way women often pay more for their attire versus men."
"Terrible. Of the 12 or so pairs of shoes I recently purchased, 3 were obviously store returns that people have worn and returned in used and dirty conditions!! It is clear that FF does not have quality assurance, ensuring that used, or dirty shoes are not resold to customers. I have never purchased this many shoes at one time and after receiving 1/4 of my order in used and/or dirty shoes, I am convinced that your BOGO sales are to clear out unsalable shoes, as another 1/4 of the order resulted in terribly mis-sized shoes! 3 of the shoes are a whole size too big. You should know what you are selling and have the ability to test the accuracy of shoe sizes. I am returning half of my order. That is unacceptable."
"Really like website, however your surveys are too long and lenghty"
"i love shopping at famous footwear. wish you had more sales though"
"Not enough choices of women's wide width shoes; only 3 samples & 2 of those were the same except in different colors."
"I love your Skechers they are the only one I can wear that don't hurt my feet"
"I was not clear if Promo code for a discount was avaliable with the purchase online, and there are no instructions on using rewards credits so i had to click back many time to previous pages to find out how, and never found the answer, after clicking forward and back about twenty times. Waste of time !!!"
"They really need an option to search only shoes that come in Wide and Extra wide. No point in me seeing all of the shoes that WONT FIT."
"I love shopping online and in stores at famous footwear I can always find such great shoes"
"I seem to be addicted to my Sumer clogs ( I have problems with my feet and need special kinds of comfort shown with the Summer clogs. Found I just cannot seem to get comfortable in other types of shoes any longer and yet cannot keep wearing these clogs in the winter months outside, or for times that I need a special evening out type shoe. So want to buy the same comfort level in a lovely shoe for the cold North Eastern Fall and Winter months."