"The site isn't very appealing, and the product I wanted was out of stock. Not a good experience at all."
"Your prices are reasonable on some items,not so much on others."
"bogo is always a good deal"
"Extremely easy to navigate the site. Pictures are clear. I like the ability to search for items in my particular store."
"You had the products I was looking for and in my size. Size 14 is difficult to find in retail stores. The choices are horrible. With this site you were able to fulfill my needs/requests with the exact 2 pairs of shoes I wanted to purchase."
"Always happy with purchases made with Famous Footwear"
"Exceptional site. My wife and I first visited your store in Lakeland (Square?) Florida while traveling. It was the experience we had at that store that convinced us to buy. Your associate at that store was very helpful!"
"Everything was fine until I tried to check out. Then I got stuck reviewing my order. I was confident I got it right after the first time. I'm still pretty sure it's correct over a dozen times (and 3 more Internet browsers) later. Do you not want my money? I'm trying to give it to you. I mean, I want some shoes in return, because that's what you do, but I'm trying really hard to give you money. Why don't you want my money?"
"excellentit was great had no problems"
"Great I always enjoy shopping from your website"
"Very good pictures of the shoes prices and sales clearly depicted. I usually can't buy shoes online. I have to try them on. So I use the website to check the styles. This helps me decide whether or not I make a trip to the store"
"A number of webpage reposts failed but that is not surprizing. In general, good navigation on site but too limited selection."
"I can always find the shoes for any occasion at FF and I hate shopping so I will continue to buy here as long as they have interesting styles."
"Disappointed that the options for women are different than for men's for basketball shoes. This is an issue in the industry - similar experience at Sports Authority last year. It's annoying."
"Experience was initially great because I found the exact item I wanted to share with a friend. However, I was disappointed that the price was not shown. Saw the message Add to cart for price. Why is that?"