"As a rewards member I thought I would get free shipping. I did not. The sales tax online was more than when I purchased the item online in the store. The item is only available online. Not available in stores. Why would the sales tax be higher? Went from $4.95 to $5.44. Not a big amount but should be the same. State tax is 8.250%."

"Love Famous Footwear's selection, and the manufacturers they stock. Have purchased from them before and will do so again"

"the manager at the Fairview heights store and coworkers are helpful."

"I am frustrated that I cannot find an item I know is carried in the store."

"I love your shoes and you have a great website."

"Great web site. So easy for me to shop for my sister and myself."

"prices to high for the bad quality shoes you sell"

"When I looked at the picture, I thought the shoes were suede. The worded description said they were canvas. Not what I want."

"i like to browse so when i go into the store i know what i more less want. images are clear and if i do make a purchase on line i know im going to get what i seen here."

"it was great. famous footwear seems to always have what I look for."

"Good - store nice - customer service very good...prices too high"

"love the store but phone app does not work"

"Images on page do not load when set to display 48 and display 96. Must set to 12. Vexing to page through, rather than simply scrolling down."

"I really wanted my boots and was planning on paying the $16 to ship them to AK but being told they were out of stock at the last minute is pretty upsetting."

"I thought the site would be customized for me since I have shopped recently"