"Good. It was difficult to exit the website; but, shopping was a breeze. Thanks for the coupon as we saved $17!"

"i have no problems with famous footwear, I was introduced to the store over 3 years and been shopping with your company ever since."

"Overall the experience was as anticipated. I couldn't find the boots/shoes I like in my size. So not great."

"I really like the store so I am going to try online. I just hope the shoes fit. That's my only concern"

"Easily found what I was looking"

"Website - easy to navigate."

"I love Famous Footwear. Staff is friendly and helpful. Very good deals on my Sketchers."

"Amber on the phone was very, very helpful. The website was a bust."

"it is a great site and a store the webpage has more to offer"

"Great in the store, but shipping my product ****!"

"At the gateway location I had excellent customer service and after being informed about the BOGO I decided to purchase two more pairs of shoes and left very happy."

"It was terrible. I was sent the wrong pair of shoes and didn't get good customer service. I was sent a pair of men sneakers when I ordered a pair of a grade schoole girls sneakers. Thats nuts. So I have to pay for their shipping mistake plus pay to send the sneakers back. I dont have a store close by either so thats not an option for me."

"It was good, I have never had any problems with Famous Footwear."

"It is my go to store for footwear and has been for at least 15 years as I have raised by 4 children. The BOGO has been a great cost savings. The knowledgeable staff have helped us find proper fit, fun options, accessories and shoe care items. The ship to home feature has helped on numerous occasions when the item we wanted wasn't in our local store. I love Famous Footwear!!"

"I was in store and found the shoes I wanted, just not in my size. I was also shopping for my daughters work shoes. The online site had everything I needed."