"no problems. always happy with purchase"

"You do not carry enough wide-width shoes."

"I went to a Famous Footwear outlet earlier today, and my experience there was great. The website leaves something to be desired as far as design and overall look and feel goes, but it works well enough for what I needed today."

"love it love all the new shoes"

"was looking to get another pair of boots that I purchased at the store over a year ago.l Couldn't find any identifying info inside my boot to look online for the same"

"Your site is a bit too basic. It lacks style and the pictures aren't inviting."

"both on line and in store, have received excellent service!"

"good prices, wide variety"

"Good - your survey is too long"

"I thought the Famous Footwear website was shockingly organized and was pleased with how easy it was to find the shoes I was looking for."

"This site has a wide variety of shoes to choose from."

"very good. site is easy to move around in and the local store employees are always friendly and helpful"

"I love famous footwear, but as someone with a disability in my feet, finding shoes which are wide enough, but still stylish for women in her 30s is challenging. I am not able to purchase shoes online as I can't determine if they are wide enough."

"I've used FF for quite a few years but only cc 1-2/yr. if they have what I want, I buy. if not, so be it. I prefer buying when they have 2fers or buy1/get 1 cheaper"

"It was fine, I saw a few pairs of shoes that I was interested in. However, I won't make the next step to purchase until either 1) I see them on a model online or myself at the store or 2) I can get free shipping/returns so it's low risk. Right now, too high of risk for me, too much effort to go to store."