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Customer service:
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Return/Replacement policy:
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Verified Famous Footwear Shopper
Verified
2/5

2018-03-26

"ihave not find wehat i'm looking forn"


Verified Famous Footwear Shopper
Verified
5/5

2018-03-26

"Frustrating to find a shoe that I want and can't find it locally, then have to pay shipping"


Verified Famous Footwear Shopper
Verified
5/5

2018-03-25

"I love your shoes they're very comfortable."


Verified Famous Footwear Shopper
Verified
4/5

2018-03-25

"Initial visit into Famous Footwear store was a positive; ordering from Famous Footwear was a positive; length of delivery time was a positive. Return of shoes to store was a negative--attitude of assistant manager was unacceptable. As a customer I was not treated as someone she wanted to come back to the store. Rude!"


Verified Famous Footwear Shopper
Verified
2/5

2018-03-25

"Store inventory is woefully inadequate. Then retailers wonder why no one shops in stores anymore."


Verified Famous Footwear Shopper
Verified
5/5

2018-03-25

"I have problematic feet, arthritic, operations, R.A., enlarged joints in toes, spurs and I have found that Famous Footwear has some styles that actually work well with my foot problems. However I did not see the size/style that I was looking for on this visit. I will probably visit a Famous Footwear store and see if they will have a larger stock to choose from."


Verified Famous Footwear Shopper
Verified
1/5

2018-03-25

"Fis the issue with the website - Search and filtering"


Verified Famous Footwear Shopper
Verified
5/5

2018-03-25

"Found a pair of shoes that are perfect for my needs"


Verified Famous Footwear Shopper
Verified
2/5

2018-03-25

"Love Famous Footwear. Prefer to actually go to the store. People there always very helpful."


Verified Famous Footwear Shopper
Verified
5/5

2018-03-25

"The best place to go to get shoes for the entire family."


Verified Famous Footwear Shopper
Verified
5/5

2018-03-25

"my husband a pair of shoes, was taken care of by the manager, we were impressed"


Verified Famous Footwear Shopper
Verified
4/5

2018-03-24

"I was planning to replace old shoes."


Verified Famous Footwear Shopper
Verified
1/5

2018-03-24

"I spent a good 30 mins trying to enter Rewards number in on products but because it select on everything u sale i had no idea what i could use it on. would add different products and it wouldn't take the promo code and yes my Member number was entered ***-***-****"


Verified Famous Footwear Shopper
Verified
5/5

2018-03-24

"Very positive experience...."


Verified Famous Footwear Shopper
Verified
2/5

2018-03-24

"My main thoughts are that I specifically wanted to view navy blue flats, instead I got way to many sandals on the web pages."