"Thank you so much for having my son's planned Halloween costume! He and his friends also bought their PAC MAN group costumes from you and we are excited to see them wear them! We are from NJ and thanks to the ridiculous weather we had to get, we were out of power in our town with trees, wires, etc all over the town, so Halloween has been postponed for this town until tomorrow, Friday Nov 4th. THANK YOU ALL SO MUCH FOR SUCH FAST DELIVERY !!!!"
"Fast delivery! Would definitely order again in the future. "
"Our costumes arrived very quickly and the website described them very well so we got exactly what we were expecting."
"I will never order from them again. I placed my order on Oct 14, its now Oct 27 and I still don't have my costume. There is no way to track it and when I called I was put on hold for 45 mins then the phone mysteriously hung up."
"My overall experience was horrible. I paid way more than other people because I thought this would be a good place to get a halloween costume from and it turned out to be horrible. I got the wrong costume, they said they would return it and send me the return label and its been three weeks and I still havent gotten the label or my money back. And because they screwed up on my order, and actually sending me the wrong item, I now have NO costume to wear for halloween. Thanks a lot for nothing Fantasy Toyland! You ruined my halloween and I better receive a full refund for this"
"The online ordering process was simple. They had the product I was looking for and the price was reasonable. However, I ordered over a week ago and the order status still says awaiting shipment. The items were purchased for use at Halloween, so I may be canceling the order if shipment does not take place tomorrow. My rating of Fantasy Toyland will have to wait until I either receive the order or cancel the order."
"My expectations were met with the order process as well as the delivered product. "
"The aeromax fireman costume we ordered was exactly what we wanted and exactly as presented on your website. Our son LOVES it!!! I did call your company with a question of clarification and was promised a return call with the answer, but I never did get a call back (thus 4 stars). Fortunately, the costume was perfect anyway. "
"Product not yet received and its been 11 days. NO WAY TO CHECK ON SHIPPING OR LOCATION OF ITEM ON WEBSITE. Every place I buy from online has a way on their website to check the status of this order. Not this company. All it tells me it the item I bought, which I already know. No shipping time, no info if product has even shipped. Very, very annoying."
"The online ordering was very easy and user friendly. When my purchased promptly arrived, it was exactly as I ordered."
"No. I ordered the Pikachu costume and received an e-mail a week later that it was out of stock. Now, I am out of luck finding a costume for my son because it is too late. They sent a e-mail link for me to reply and each time it was undeliverable. Even though I will not receive the item, they charged my credit card. Now I will have to contact paypal to have them remove the charge. I will stick to familiar sites from now on. I took a chance with a company based on endorsements listed on the site. I will not order from Fanstasy Toyland again."
"I love my costume! Thanks for the good price and speedy delivery. I will check out your other online stores."
"BEST PRICES AND FAST DELIVERY"
"very disappointing 4 of my friends placed orders on their children costumes. it was check as "In stock" 4 days later an email that the item was out of stock from the beginning they just forgot to update their website. and still today, it says in stock for the deluxe musketeer toddler costume, now am going crazy trying to find a costume 2 weeks before halloween. not happy about it!"
" I ordered a costume for this halloween and called to check on the shipping status two days later and was told it would be delivered 8-10 business days from now via USPS (I spoke with David). There date falls on November 2, a couple of days past Halloween. Terrible service and shipping. I would not order from this company again if they paid me. I did not seem like there was any accountability or concern that my order may arrive after halloween. Looks like for this company the customer takes a backseat to service. I should have known better the only reason I choose them was they where 10.00 less of my costume. Buyer Beware, order from somewhere more reputable. You never now who you are dealing with when buying online!"