Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2019-12-14

Delivered as promised

"The trees were delivered in a timely manner with protected soil and high-quality plants."


5/5

2019-12-13

Beautiful Trees..................

"Healthy and beautiful trees."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-13

Styrax japonicus

"excellent quality Styrax, met or exceeded size specifications, professionally shipped in pots"


5/5

2019-12-10

Great looking Windmill Palms!

"Trees are exactly what i ordered. In excellent condition. "

Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

5/5

2019-12-12

Ordered trees at end of season should be in dormant state.

"I expected the trees to look dormant because it's the end of the season, will need to update next spring to let you know how well they did. I did have a filbert tree resent because the tree arrived in sorry state and did not make it. The company was good on their word and resent the filbert so hope it goes well with all the trees next spring."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-09

healthy trees

"Plants as advertised and look very healthy, one week in."

Pricing of products and services
Likelihood of customers making future purchases

2/5

2019-12-11

Feedback on first order

"I ordered 2 3 Fallon holly bushes that were meant to be between 2-3 feet tall. What I actually got was a 1 gallon plant (approx 18inches tall, packed into a 3 gallon pot with lots of extra soil! Very disappointing and a rip off given I paid $50 per plant!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2019-12-11

One tree looks like it’s dying and the other two need to be revived.

"One tree looks like it’s dying and the other two need to be revived. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2019-12-10

Received Dead Product

"I received a dead tree and have sent an email to FastGrowingTrees, but have not recieved a response."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-09

packages of four trees

"fast shipping thru fedex arrived in three days which included Thanksgiving. trees were well secured inside shipping boxes and in excellent condition. all were planted in prearranged holes the same day they arrived. very pleased shopping with fast growing trees. "


1/5

2019-12-09

Black spots all over Bay Laurel's leaves.

"The size of the plant was right, and everything else about the order process was good too. But the leaves are all covered with black spots upon arrival, and this was going to be a gift, and I am not sure that I want to give my wife a diseased-looking plant."


5/5

2019-12-09

Arrived in good condition in timely manner

"My only wish is that the main leader branch on one wasn't dead, but the others will over take it, I think."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-09

So far so good plant is in sock right now hopeing it makes it it made a long trip will let you know if it doesn't make it.

"Plant is in shock right now hoping that it pulls out I have it in the sunlight trying to get some sun gave it some good water hoping that it snaps out of itself and turns out okay will let you know how the turnout is"

Product Returns/Refunds/Exchanges

5/5

2019-12-05

Great communication

"Ordered an Allspice tree by phone, from California and had it shipped from the South Carolina location. The sales clerck, Jabria, was real friendly and helpful, and, moreover, was familiar with the use of Allspice for cooking Caribbean food. Shipment came fast despite the busy season. Tree came intact with healthy leaves."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2019-12-08

Beautiful trees

"Took a while to arrive (10 days) but trees were very healthy! No leaking in the shipping box but shipping company squished the box. That is my only complaint. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process