"I am very satisfied with the work done by Joseph to arrange the work and with the completion done by Eddie, technician 131. It looks as if I will have a lot of enjoyment using Skype again with my friends. I have your phone number in case anything goes wrong. Have a good night."
"Keenan has been GREAT in helping me in each problem I have been having with my computer. He is kind & thoughtful helping me when I have very little knowledge about electronics. I sincerely appreciate his expert knowledge and patience with me. ds "
"Eddie worked with me on my computer today. He was very helpful and even stayed with me while I played 3 games after he fixed my computer to make sure it was not going to freeze up again. I really appreciated that, no one else has ever done that for me. If I have to call again I will definitely ask for Eddie again. Thank You, Robin"
"Fastfix123.com was very efficient work on this computer. I had so many problems on here but it didn't take very long to have everything working again. This was very fast and I appreciate the work done to get my pc running correctly. I thank the technicians for the great work and the shortness of time spent on the fixing. Thank you so much for the work done well!"
"I was extremely pleased with my tech - Evan Cruz and the individual that originally answered my call for help. My problems were solved within a couple of hours."
"My password recovery took much longer than was told, but was finally completed w satisfaction. Kudos to the tech for his patience, as I am a "computer dummy". Thank you"
"I was very happy with the service I received. Thank you so much.
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"I just want to tell you what a fantastic experience I had today with the guys fixing my computer problems!! I truly enjoyed talking to people that understood exactly what my problems were and able to diagnose what I needed to do to get my computer and wireless devices in my home working. To fix my computer took hours, however, the tech on the other end of the line was courteous, professional, and extremely personable. I know it took several people to help me and I sincerely appreciate the level of customer service I received!!"
"I was extremely pleased with this experience with Fast Fix. My techs, Robert and Eddie were extremely helpful and patient as I am not very computer saavy! They were able to repair some major issues and I am very happy with the service I received."
"Monday, October 7, 2013
I'm is a very bad mood.
Please keep in mind I finally called Fastfix123 after spending a totally disastrous 7-8 hours the day before with a company called Tech Fix Pro trying to fix my computer (mostly trying to over come a language problem, his Indian accent did nothing for my Texas redneck english). I then found your company on the internet, and when your rep (Tyler Lampman)answered "Hello Fastfix 123" I new I found relief. Now at least I'll have no language barrier to over come, my computer problems were frusterating enough. Tyler listened to my issues wrote them down, got me signed into link to take over my computer, run a diagnostic, advised me of the problems, sold me your plan and "Malwarebytes" turned me over to a level 3 tech named Demetrius Lewis who reviewed everything with me, spent the next 3 hours getting my mess cleaned up and all as went or better than Tyler said it would. 30 min later, a problem re-appeared, I called back and talk to a Level 3 tech named Dean, we talked for 30 seconds, he pulled everything up and he had the problem fixed in short order. As it turned out it was really a microsoft glitch. I truly wish I could package the kind of service these 3 gentlemen preformed. It was flawless, with up front information and with a willingness to want to help. If these 3 are an example of your entire staff you are a person to be marveled. Great employees need great employers. Thank You
Raymond C Moore
****@****
Fastfix didnot ask me to fill out this survey, I insisted
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"Service was very professional. Highly recommend Fastfix123.com. Great service."
"I don't know what comment to say at this moment. I just got the service installed ,I don't know how is going to work in this computer ,but I know I spoke to a very nice and professional gentleman by the name Chris Mitchel who help me with my computer problem .Thanks also to the tech that solve the problem Thank you very much. 9/25/2013"
"Dennis was awesome as the first person I spoke to. After that, my issues were escalated and I spoke to Robert. ABSOLUTELY TERRIFIC AND DILIGENT. He worked on my PC for a couple days, but fixed my issues in the end. The issue returned a couple weeks later; I called and got Robert. He once again came to my rescue and showed me what he found that caused my issue. I would recommend this group to any/everyone. Also, an added plus for me was that these guys speak English, which, in this day and time, is almost unheard of! KUDOS to all. With my sincere appreciation, Beth Davis."
"great customer service and great people to communicate with. I was worried at first that I should have taken the computer to a local store (Best Buy) but once I made the decision to work with Fastfix123 I'm glad I didn't go to the store. Staff was very professional, courteous and respectful of my time. I'm very impressed with the return."
"I finally have found a company that's does what was promised. Thank you so much for taking your time with me and making sure everything was fixed."