"Very nice toy. Finish was great. Shipped fast and was packaged well."
"Quality well thought out toy line. Very conscientious folks to deal with too."
"I had read good reviews of Fat Brain Toys on here and decided to give them a chance since they were a little cheaper than Amazon at the time. I wish I hadn't. I bought an expensive marble run ($125.96) that never worked right when we gave it to my son for Christmas. I did an online return via their website and I paid $20 out of pocket (which would have cost me Zero via Amazon) to mail this toy back to them. The toy was delivered to them 10 days ago but I am still waiting for my refund. Not happy at all.
Update: 1/20/2013 - filled dispute with credit card company. Apparently that's the only way this is going to get resolved.
Update: 1/24/2013 - still waiting. These jokers just aren't interested in being helpful. I'm beyond angry at this point."
"Their customer service is REAL! We had an issue with shipping (the fault of a vendor they sold through, not Fat Brain). When the vendor didn't fix it Fat Brain stepped up without question and made it right. Glad to see good customer service still exists. "
"I like ordering from Fat Brain Toys."
"The order was shipped quickly and packaged well. Just seemed like they made it look bigger on the website than it really is."
"I love Fat Brain Toys for quality, fast service, and unique gifts!"
"This store is exceptional! I enjoy the friendly employees and their knowledge of products in the store! Every time I've shopped there they have been eager to help and don't come across pushy or bothered! Thank you! "
"Excellent choice of high quality, unique toys!"
"I would definately buy from Fat Brain Toys and have recommended them to many of my friends!"
"We have shopped at Fat Brain many times and have had great experiences. Great products and great service everytime!"
"not only was the delivery quick ...the terrific toys will stimulate the kids brains, in fact, this toy is the only one we own that my 22 mouth old twins play with for an extended period of time without my intervention!! Very pleased with this company and will come back. "
"Excellent! Great website. Ordering was easy. I received email confirmation promptly. My order was received in the time promised. It was packed well and in great condition. This was my first time dealing with this company and I am very happy.
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"Even though one of the items we ordered didn't work it isn't Fat Brain's fault. Their customer service department has been great. We will continue to order from FB to challenge our family members with fun and stimulating toys. "
"Fat Brain Toys saved me from wandering bewildered through the stores at the mall, fighting the crowds, trying to find a gift worth giving. They gave honest assesments of quality of the goods with fairly accurate estimates of the maturity level required without having to search the fine print on the box. The reviews I found were extremely helpful. Best of all, the toys I gave for Christmas are the ones they are stil asking for 2 weeks later."