"LOVE Fat Brain Toys. It's my favorite place to shop for Toys."
"Needing last minute Christmas gifts, I did an Internet search for the toys and came upon Fat Brain Toys. I found a link to chat with an operator which was answered quickly. They were able to confirm the product was in stock and would make it by Christmas. I made the purchase.
I then searched for the second gift and also found it at Fat Brain Toys. I again made contact with the chat operator, who was able to confirm the product was in stock. The operator had my order updated in less than a minute and during the chat a confirmation email came through. I found that I did not have to pay for the second item shipping as both items were covered under the one shipping charge. Two days later both items were at our door and in perfect condition. Excellent customer service, selections and pricing.
With 11 grandchildren, we will most definitely shop Fat Brains Toys for future children products.
Thanks FBTs!
"
"This company was fantastic. I purchased with them through buy.com and when I had a problem with the shipping address they took care of it for me and made sure I received the item in time for Christmas. That was better than what buy.com was able to do. I would definitely buy from them again. "
"Was amazed how quickly the customized name puzzle was made and shipped. Exactly what I wanted at areasonable price more quickly than other vendors were able to deliver.
Good quality, attractive
Called in to customer service becasue of short turn around. Curteous and helpful sales desk. Would definately recommend and use again
V Simpson "
"Fat Brain Toys is the most awesome company with wonderfully creative toys and terrific customer service. Love it!!!"
"Was very quick even for custom product"
"The selection was great :)"
"They were great. My grandson loved the trucks and his mother loves the learning aspect of it. His cognitive skills will be sharper and it's a toy that grows with him. The robot blocks are clever it is different from other blocks and they are so sturdy and colorful. My grandson who is 3 loves to build with blocks and the robots are easier to transport than his larger blocks. He will be free to be more creative with the robot blocks and they are a great addition to his other blocks. The Hexagon blocks are an interesting addition too. My grandson was more attracted to the other Fat brain things we gave him, but his mother will use it as a learning tool to expand his cognitive and creative thinking."
"I Have NEVER has such wonderful service from any company!! And, I am 51, and I was in retail myself for 30 years. I attended so many customer service seminars and let me tell you, Fat Brain Toys has raised the bar in expectations!
I have never been so amazed by a company! I did not have one interaction where I was not blown away by their level of caring! Thank you Fat Brain Toys for making me so happy!!!!
Pamela Tonsberg"
"Love "Chocolate Fix" and so do my students. "
"Great! Good customer service and fast shipping!"
"This is a great store with wonder quality toys. "
"My children and I love Fat Brain Toys. They are always very helpful, and their toy selection is great. "
"Fantastic! I really love the product selection and the fact many items are educational. The staff is very helpful and I enjoy ordering online and then picking up in store the next day. My kids 2 and 4 love to shop the store and look at the Christmas catalog."
"Wonderful company! Much variety! I love how they separate gift ideas and toys by age and gender - very helpful when buying a present! The products purchased have been excellent of excellent quality. I highly recommend Fat Brain Toys- very reliable, great selection and variety, very helpful should you need customer service. Shipping has always been right on time! Communication with the company as well has always been excellent and they keep you updated to the minute on the status of your order."