"Just purchased two items and had a problem with using Pay Pal. After login to Pay Pal, I was redirected back to the Fat Brain Toys web site and the order was not complete. The toy site requested bank account information to complete the transaction. I called their 800 number and was told that they needed that information. Oddly they told me I could give them my credit card number verbaly or enter it on line to complete the transaction....which I did. I have emailed Pay Pal to see if they can provide additional information. I have used Pay Pal for several years without a single problem. I will not purchase from Fat Brain Toys again until I get an answer."
"I have ordered a three different items from Fat Brain toys on two different occasions and have been happy with my purchases as well as the service. I really enjoy the variety of the selection that they offer. They have unique toys and games all in one great location! My three year old loves the mighty mind game and I am all ready thinking I will be needing the expansion pack for the game. The orders were shipped in a timely manner and arrive on time. I also like to read the reviews before manking a purchase and I am impressed by the responses made by the company when someone has a poor review. I have not seen that before on any other site and I like that they take the time to answer and try to make the problem right. I will be ordering from this site many times in the future for gifts for others as well as my own kids.
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"My first time coming to this site I found it to be very lucky that I found it. The stuff I ordered came quick and intact along with the batteries needed. My niece really like it. Highly recommen this site for anyone with a child."
"excellent products, speedy delivery, good value---great toy supplier"
"I have used Fat Brain Toys for several years as my “#1 online resource” for Christmas and birthday gifts for our 21 grandchildren. Fat Brain’s unique break-down of toys according to interest, age, and numerous special categories has made shopping easy and quick, and I have come to trust their recommendations as validated by the enthusiastic response of my grandchildren and their parents. Customer service is excellent—merchandise is often packaged and shipped the same day—and I heartily recommend them at every chance I get. Having 21 grandchildren is a great blessing; having Fat Brain Toys as my personal “assistant” makes it even better."
"Fat Brain Toys was great. I was having a difficult time coming up with an idea for the eight year old neighbor boy. Fat Brain had suggestions which was very helpful. I pick one of the selections and Nick was very excited. I was late in getting a gift, so I paid extra and the gift was delivered on time and made it to the birthday party. Thank You Fat Brain Toys.
Kristi P
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"For every birthday or special occasion, I have been shopping with Fat Brain Toys for my grandchildren. It is such an easy process and I always have great success choosing the perfect educational toy for them. I always find things that are unique from typical walmart-style stores. The experience has been delightful. -Linnea"
"Extremely happy with this site. Toys arrived on time, and I even received an email notifying me of delivery. My nephew loves the toys! Thank you!"
"I got my order as promised and exactly what I ordered. The process was very easy and I was very happy with the product I recieved. Fat Brain toys had alot of variety of toys and was very easy to navigate the website. I would like to thank them for their great service and the great product I recieved."
"Fat Brain Toys are always unique, educational and high-quality. My first stop for purchasing gifts."
"I have bought several items so far from Fat Brain Toys and have been very pleased with all aspects of our interaction. The products have been excellent. One is a beginner's microscope, which I found after being very disappointed elsewhere. This product is sturdy and functional and usable, with supervision, by my twin grandchildren, age 6. They love it. They are homeschooled, and it has been great for science projects, viewing the results of nature walks, etc. It is sturdy enough to take with them to the beach.
Another product is a "viewable" human body that can be taken apart... organs and bones... and put back together. This is also a quality product that comes with an informative book and a chart to guide young scientists.
Both of these products were packed for shipping very well and made the journey to us undamaged. The company allows the customer to choose their preferred method of shipping and provides a feature that allows a customer to track their purchase while it is enroute. One item, shipped by UPS, was held up due to a blizzard in S. Dakota, but the tracking feature let me know what was happening and eliminated any stress this might have caused.
It's been my experience that Fat Brain Toys carries unique, affordable, quality items that are often impossible to find elsewhere. I enjoy perusing their online catalogue and am very satisfied with all aspects of their company. I will definitely purchase items from them again."
"Easy to use website. Great selection of toys. Very pleased with the service."
"Neat and easy site to navigate, fascinating selection of toys, quick shipping"
"I ordered this Melissa and Doug latch "puzzle" for my 16 month old grandson, who loves it. Despite multiple problems reported with latches on this toy, I decided to give it a try and had it shipped to his folks. There were no problems that I know of. I like the part of the website which graphs the ages/genders who spend the most time playing with specific toys. It has been a useful guideline. "
"My purchase from Fat Brain Toys arrived right on time. All the items I ordered were included, and I like that they were all shipped together in one (big) box. Everything was in good condition. I found the website uncomplicated and user-friendly. The products they offer are awesome and not necessarily easy to find elsewhere - especially at these prices.
Overall, I enjoyed my experience and will happily give them more of my cash in the future!"