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Verified
5/5

2010-08-14

"Good Seller, fast shipping, good pricing."

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Verified
5/5

2010-08-13

"Order Was Places On Aug 7 and I had the order in my hands Aug 12 exactly one week. Fatbikez.com is an up in comming small buissiness. Please support Small Buissiness Owner by purchasing from fatbikez.com . I order a 2009 zx6r competition werkes ltd fender eliminator. Installation was ok and every thing was included. Fatbakes gave me the lowest price on the web for this kit. He even gave me a 18% military discount and free 3 day shipping. I would buy again from fatbikez.com . If you are having problem with your order please email Doug. Some times the phone a little hard to get an hold of him. Just remember that this is a small buissiness and doug will respond when he gets a chance. Don`t wait to last minute to ask doug a question, please give him some time to respond. This is an acurate review from a satisfied customer. "

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Verified
4/5

2010-08-11

"good seller highly recomend to people"

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Verified
1/5

2010-07-26

"I would like to report internet scammers, Fatbikez.com, and how they managed to steal my money. On 5/22/10, I ordered a Targa Seat Cowl from the www.Fatbikez.com Web site. They never, ever sent a Conformation Email. I wondered if it was an internet scam and called the number ***-***-****) multiple times and no one answered the phone. I emailed them multiple times through their "contact us" message center on their website. Finally, the item was delivered to me by the US Post Office, by mail and in a non-protective box, on June 10th, 2010.
When I finally received the product, it was the wrong color with multiple paint blemishes. Further, there was no invoice sheet included in the package or even an order number. The item did not even fit my motorcycle and I am not sure why they sent me such a damaged part that wasn't designed for my bike. I called the business about 25 times in a week so I can return the product.
The one time they answered the phone, a female answered and directed me to email them because they did not have the address to where I should return the product. I emailed multiple times and finally got a response from Doug Segal from Fatbikez, who gave me the RA number (RA 615JINS), and it was shipped back to them via UPS in a protective box on 6/17/10. The tracking number is available if requested.
I started emailing them again on July 3rd, and finally received a response on July 12th, from Doug Segal who said he was going to make sure the product was received before he issued the refund. Eventually, Doug told me the product was "damaged" and they were not going to refund me the money and they were going to "mail it back" to me.
It was because the product was "damaged, didn't fit my bike, was the wrong color why I sent it back to them in the first place. The company would not agree to refund my money and their customer service is non-responsive to my many requests.
Shannon
"

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5/5

2010-07-06

"Excellent service, fast shipping, I would buy from here again."

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Verified
5/5

2010-06-23

"Excellent service. Prompt delivery to Australia of the parts ordered. "

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Verified
5/5

2010-06-23

"I haven't gotten the product yet but it only took four days to ship. That's pretty great. They also have a military discount which I really appreciate. It's nice to see them taking care of those who take care of us. So far I am very satisfied and will certainly buy from them again."

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Verified
1/5

2010-06-14

"I ordered and paid for a gel seat for my suzuki gsxr 1000 on the 28th of May. I didnt hear anything or recieve my seat for over 2 weeks. I tried to call fat bikes at least 15 times and I emailed them twice and never got a response? I finally had to call the credit card company to have the payment cancelled so I could order the seat off ebay, where I should have ordered from in the first place. And then just today, the 14th of June, I finally get an email back saying my ordered has been shipped? I ALREADY CANCELLED MY PAYMENT, SORRY YOU WASTED MONEY ON SHIPPING. Ill never even think about doing buisness with this website again. Ill make sure to tell everyone I know in fact to not use fatbikes.com FOR ANYTHING. The worst service Ive ever gotten online period."

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Verified
5/5

2010-06-13

"Found that this site had more to offer for my bike (FZ6R) than any other. Was a little disappointed at the time it took to process my order, 2 days, but the order will arrive quick enough to satisfy. The prices were very good and they honored the additional discount, military, which made the deal amazing. If they keep adding additional parts for my bike and keep up the discount, they will have all of my business. Thanks Fatbikez..... "

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Verified
5/5

2010-06-02

"I ordered a fender eliminator kit and proton flushmount turn signals for my 06 CBR600RR. I've received everything in great condition, shipped well. Communication was great and I will definitely be buying from FatBikez again in the near future."

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Verified
5/5

2010-06-02

"una marabilla todo salio perfecto u los productos son de diez exelete lugar pra comprar lo que sea saludos "

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Verified
5/5

2010-05-22

"Quick delivery, pretty good prices."

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Verified
5/5

2010-05-05

"the package came on time and in great condition. i hope to use your site again."

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Verified
5/5

2010-05-01

"Fast delivery compared to other companies. I found one of the products a bit cheaper else where, however being a member of the BBB is what sold me. Fatbikez kept me updated on what was going on with the products via e-mail. I'd recommend the site for anyone that just a little extra for their bikes. "

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Verified
5/5

2010-04-18

"Excellent products, great prices, and fast responses to my questions. Shipping was a little slow, but it was free and I wasn't really in that big of a hurry. Otherwise I could have paid for faster shipping. The new lights look great on my bike and I'm happy with my purchase."

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