"No problem ordering and paying, however, the filters have NOT arrived
and the tracking number you provided only shows that

Tracking Error
The tracking system returned the following error : Site not authorized to connect to USPS Server .

so I don't know where it is of IF its going to be delivered.

Let me know what I can do from my end.
Thanks, Ron Cardwell"

"my overall experience was excellent. The items were exactly as described, were the right parts, and came quickly in the mail."

"Have not received my shipment or even a notification that the shipment has been sent. "

"AWFUL! It took customer service a month to tell me that the item wasn't in stock. I requested a refund after it was offered and I have yet to get the money back! I have called multiple times and sent emails to the representative who said she would take care of it... no answer, no response. EXTREMELY DISAPPOINTED! I suspect this is a scam merchant!"

"I am very dissappointed with my purchase. You advertised and I purchased two MAYTAG filters. Not some generic brand. Even your e-mail to me confirming the order showed a picture of two MAYTAG filters. I specifically wanted MAYTAG. Everyone sells generic Aqua Fresh filters. You sent two Aqua-Fresh filters, and it is a further loss for me to have to pay for return shipping, so I am stuck with an inferior product. Nothing short of false advertising. I will consider reporting this to the Consumer Affairs division of the New Jersey Attorney General's Office, not to mention a Twitter feed. Further when you shipped the items you sent a confirmation with a shipping tracking number that when I tried to use went to your site with a shipping tracking error message. "

"Excellent service!, The product arrived before the due date."

"I was very pleased with the ease of use and speed of delivery. Great prices! "

"My order was delayed because of Hurricane Sandy, so I really don't know how quick it would have been shipped. I received the filter in good condition when it finally arrived. Product was exactly as described."

"Very disappointing. I have yet to receive the products. It took a week before the item was supposedly shipped and then the tracking link did not work, so I have to question whether it has been shipped at all."

"I have yet to receive an email from filteroutlets stating that my order has been shipped. There email confirmation stated that I would. At this point I assume my order has not been shipped in the last 9 days. I called yesterday and did not get an answer so I left a message. I also emailed them yesterday. I have not received a response from either. I hope this is a glitch that just happened to me. I doubt I would use filteroutlets in the future at this point."

"Web site easy to use. Very good pricing. Product arrived when projected and fit perfect. I would recommend this vendor to anyone."

"After they emailed me to request a three-week extension in order to restock, Filteroutlets.com substituted carbon-based filters for the coconut-fiber filters I ordered. Although they were compatible, they were not the filters I wanted, since I specifically wanted non-carbon filters. Subsequent emails to support have been ignored."

"I have ordered 3 pack Maytag UKF8001 filter as advertised on the filteroutlets.com. When I received the order, I got totally something else, not what I have paid for. These filters claim to replaces the Maytag UKF8001. They have no brand on the filters. I don't know where these filter come from.

I think this is a scam of bait and switch. I will not do business with this company again."

"Received late, afternoon 10-16-12."

"My overall experience with Filteroutlets.com was great. I received my new filter within two days of ordering. The directions that came with the filter were easy to follow and the water tastes good. "