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2019-07-23
2/5
Cheap prices but slow cu
"I have ordered multiple filters in multiple orders from Filters Fast in the past. Always received excellent service and support. This time however there was a problem resetting a password required on payment page and multiple attempts didn’t resolve it. Customer service took over 12 hours to respond to my email and even then it wasn’t resolved. Finally I was able to remedy the situation myself and place the order. If I start having one single issue next time I order, i will e moving on to another company!"

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FiltersFastOwner from Filters Fast has responded
Posted Aug-20-2019

We are so sorry about that mishap! I will have our Web Development team look into this. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.