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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-08-19

"The shipment arrived on time as scheduled and product was in good shape. Thank you for outstanding service."


Verified
5/5

2014-08-19

"Their website made the transaction quick and painless. A true pleasure doing business with them!"


Verified
5/5

2014-08-19

"I couldn't ask for better service! Shipped out and I had my charcoal order almost immediately. It arrived in great condition, and free shipping was another plus. I will be ordering from firecraft again"


Verified
5/5

2014-08-19

"Items arrived in a timely manner and were well packaged. Very satisfied with the items - thermometer and kit for a barbecue it and Slap Yo Mama Chicken Rub. Thank you."


Verified
5/5

2014-08-19

"Product arrived quickly with good email notifications of progress along the way. Product was in expected shape upon arrival. Would like to have had a temperature rating for the gloves I purchased, but this is information FireCraft may not have had."


Verified
5/5

2014-08-19

"all I can say is great service"


Verified
5/5

2014-08-19

"delivered super fast and in great condition"


Verified
5/5

2014-08-18

"Quality product, knowledgeable sales, fast delivery, reasonable delivery costs!"


Verified
1/5

2014-08-18

"WE saw on line you had it in stock - then they said oh it's back ordered! ARGHH So frustrating as this was a birthday gift. "


Verified
5/5

2014-08-18

"very quick shipping! Great packaging"


Verified
5/5

2014-08-18

"I am very happy with the service FireCraft provided on my recent order. Product was competitively priced. It shipped immediately and was packaged really well. Will definitely do business with them again!"


Verified
5/5

2014-08-18

"Exactly what I ordered and delivered on time. "


Verified
2/5

2014-08-18

"One of the bags was ripped open and attempted to be taped shut -- but the tape came off in shipping; many pellets were lost, and it made a complete mess of my porch!

Please use better tape, or send un-ripped bags!!!
"


Verified
5/5

2014-08-18

"I was very impressed with the amount of time from purchase to delivery. I had a question about the timeframe because it didn't say it in the confirmation and my email was answered in a quick and efficient time frame. "


Verified
1/5

2014-08-18

"I haven't received the part I ordered yet. What's the Deal?????????"