"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"The T15 we got was as expected, activated properly with the correct support level and duration, and appears to be working flawlessly. The unit was shipped the day I ordered and it arrived very quickly (we were only a couple states away from the shipping point). The email updates on the shipping process were nice and the salesperson was very helpful. Their pricing was below almost everyone else I looked at. Payment was handled quick and easy."
"We originally used CDW for our Fortigate firewall and Forticlient EMS purchase, but when it was time to renew licenses it was difficult to get answers out of them and took weeks to get a response. In addition to renewing licenses we were trying to upgrade from an on-prem install of Forticlient EMS to the cloud based but had trouble figuring out exactly what licenses we needed. CDW literally would not give us a straight answer.
We contacted firewalls.com and got a response within an hour. They helped us figure out exactly what we needed. When we placed the order we had an invoice in our hand immediately, and the licenses from Fortinet within a few hours. Exactly what we needed.
We'll definitely be a return customer."
"I will be a repeat firewalls.com customer. I worked with Chris in sales to complete my purchase, and he was able to make sure I got the right product at the best price possible, and stayed around even after the order was complete to make sure I received the order correctly! I will definitely be a repeat customer."
"Matt McLoughlin and the entire Sophos support staff are always willing to go the extra mile."
"firewalls.com took my order for a brand new sophos cha firewall for overnight delivery. they delivered as promised and followed up to make sure everything was received along with numerous automated updates. great service!"
"If you need a firewall, maybe you are simply renewing a support contract or possibly need advice on the latest cost effective solution for your enterprise or its satellite offices, Then Firewalls.com is/should be your first choice."
"Very responsive sales rep. excellent process from order to delivery."
"Tim made this a good experience from start to finish."
"Chase H. was my rep and he was excellent !"
"I had great purchase experience. Support via chat was excellent. My purchase was delivered within 3 business days."
"Christopher Terry did an excellent job of getting different Manufacture quotes so i could make an informed decision "
"They made ordering very simple. "
"Very responsive and quick shipping."
"After getting pricing from our IT management firm I did a quick search and got the same things for a $900 savings."
"Ordered a simple fortinet license. Website said "In Stock". I waited about 2 hours for the electronic license and checked order. It said waiting on distributor. So I called, and was told no Fortinet product keys are in stock, EVER. I said ok, I need a refund then, as the order said it was instock and I expected it to use during the work day. He said sure. Then about 10PM at night I got the key in an email, even after we had agreed to cancel/refund,as I will not need it. I called the next day and he said yeah, we can't accept a refund it was already emailed. I was like I called within 2 hours and your IN STOCK item was not available. They just ordered it from Fortinet after order is placed, this is the definition of NOT IN STOCK! He said he would try to get a refund, and they never issued a refund so I was forced to call the credit card company to dispute it. Will never use this company again nor would I recommend anyone to use a site that is so shaddy on saving a few dollars, they can't even be bothered issuing a refund to a customer."