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Product & services pricing
4.07/5
Chance of future purchase:
3.59/5
Shipping & packaging:
4.19/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2021-08-25

Review

"Strange question. Firewalls.com is the best of the best of the best.

Dependable and affodable.
"


Verified
5/5

2021-08-19

Next day service

"This was the only place i found to deliver a firewall overnight. Saved the day, thanks!"


Verified
5/5

2021-08-18

"Chris Motes is amazing and very helpful, he's my new "go to" guy.
"

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Verified
5/5

2021-08-18

top tier service

"We had an office move planned and our regular vendor fell through.
In less then a week, and often within 24 hours Firewalls.com, delivered core equipment we needed to facilitate the move.
Considering all the vendor and chip shortages this is amazing. Thank you so much!
"

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Verified
5/5

2021-08-13

Keep coming back

"I have had great experience with Firewalls.com. My rep has been very helpful and patient with all my needs and questions. It is so nice to deal with educated support staff and not a pushy sales person."

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Verified
5/5

2021-08-12

FW Understand Customer Needs, and Help!

"Christopher Terry is the type of guy who takes care of 10 thing at once while ensuring they are all done. He listens to feedback on equipment, then he connects you with the right people, and he makes sure the are experts in the equipment.
He also makes sure that needs were met, whether expediting licenses, finding equipment not typically listed, even adjusting invoice format. In other words, above and beyond, real, customer service.
If all folks at FW are like him, then the company will always have a ton of loyal customers.

Arkadiy, ProgressNY, NYC IT
"

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Verified
5/5

2021-08-12

Great Service

"Tim & the team always deliver on service & price."

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Verified
5/5

2021-08-10

A++ Top Notch Organization

"They delivered that day as was promised. Would buy again in a heartbeat."

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Verified
2/5

2021-08-09

Lack of Response

"Since we have been dealing with Firewalls there is always a lack of response. We have to follow up 2-4x to get something done. Very frustrating."


Verified
5/5

2021-08-05

Excellent Experience

"Answered all my questions , very easy to implement.. I will always buy from them"

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Verified
5/5

2021-07-28

Exceeded expectations.

"We were on a tight time table, and we received our pair of firewalls by the next day in time for an over-weekend replacement. Excellent service, and attention to customer satisfaction."

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Verified
4/5

2021-07-21

Never give up.

"I was getting endless vpn tunnel up / down alert messages every 2 minutes. Since the tunnel connected to another vendors environment it took lots of finesse to get the 2 connections to not drop due to inactivity. Thus the title never give up. Byron worked with me and I worked with the remote vendor to get the configuration right. Thanks for not giving up:)"

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Verified
5/5

2021-07-19

Received the device

"Firewall was received as described and scheduled."


Verified
5/5

2021-07-15

Always provide excellent service!

"I've used Firewalls.com for several purchases. These guys are pros. You know what you're getting, and they take good care of you. All service and sales are based out of Indianapolis Indiana, so you're going to get everything quickly. Great company!"

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Verified
5/5

2021-07-07

There is no better company to manage our network

"Made some changes in firewall, customer service and execution is very fast, they are extremely knowledgeable, always follow-up. Worth every penny we spend on this company."

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