"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"They made ordering very simple. "
"Very responsive and quick shipping."
"After getting pricing from our IT management firm I did a quick search and got the same things for a $900 savings."
"Ordered a simple fortinet license. Website said "In Stock". I waited about 2 hours for the electronic license and checked order. It said waiting on distributor. So I called, and was told no Fortinet product keys are in stock, EVER. I said ok, I need a refund then, as the order said it was instock and I expected it to use during the work day. He said sure. Then about 10PM at night I got the key in an email, even after we had agreed to cancel/refund,as I will not need it. I called the next day and he said yeah, we can't accept a refund it was already emailed. I was like I called within 2 hours and your IN STOCK item was not available. They just ordered it from Fortinet after order is placed, this is the definition of NOT IN STOCK! He said he would try to get a refund, and they never issued a refund so I was forced to call the credit card company to dispute it. Will never use this company again nor would I recommend anyone to use a site that is so shaddy on saving a few dollars, they can't even be bothered issuing a refund to a customer."
"Reached out to Firewall.com for a renewal license. Person I was working with was very responsive, fast, and helpful. I will definitely come back when needing a renewal license or appliance."
"Excellent. Great presales support with questions on configuration. Easy ordering and rapid delivery. Can't ask for more."
"great service and delivery."
"Very good to deal with.
Very helpful and quick to get me a quote (which was quite reasonable!)
Fed-X had some issues, but you can hardly blame firewalls.com for that!
Will ABSOLUTELY recommend them!
(Not sure why there's even a star on "Returns".... I haven't had to return it... just couldn't undo the star!)
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"Dirty power blew apart sections of our network again. Sadly, the firewall was part of that episode. Needed new firewall and a backup in a big hurry. Firewalls.com had the equipment at a reasonable price and shipped it out first thing in the morning. Couldn't be happier with the experience."
"All went well. Just logged into my device and installed the license(s). However, once installed the security suite seems to have somehow taken a lot of our bandwidth. I will be making a support call about this within a week or so. Thanks."
"Account Manager, Chris Motes was wonderful! He was very easy to work with for us as a non-profit. Delivery of the product arrived much quicker than expected. I would highly recommend Firewalls.com based on price, customer service & delivery. "
"Great Customer Service! Helped us find an affordable solution and offered valuable technical advice."
"License was sent via mail very quickly and worked as expected!"
"I asked Chris to help me pick out the correct product and within an hour I had the quote. Order it a bit later and all went well."
"Excellent service as usual. Great staff"