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Product & services pricing
4.02/5
Chance of future purchase:
3.53/5
Shipping & packaging:
4.15/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2018-06-13

"Efficient and pleasant service, except for the price. Can i please get multiple purchase discounts? Thanks "


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you for your feedback. We do have a program for customers who make multiple purchases. Simply give us a call and speak with someone on our sales team, they'll be able to give you everything you need!”


Verified
5/5

2018-06-11

outside of mysonicwall.com - best way to purchase upgrades for a Sonicwall

"Keys delivered via email moments after clicking on on submit order."


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Efficiency and quality are the best things we can provide our customers with, and we're happy you were pleased with how quick we gave you everything you needed!”


Verified
4/5

2018-06-08

Delivery

"For an unknown reason the shipping was sent to a wrong address, we received a call and corrected our shipping address, package was received. The product bought has been installed."


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Sorry for the hiccup on our end! We're glad to know you got your Firewall and have it installed, and if you have future needs with your firewall we'll be more than ready to help!”


Verified
5/5

2018-05-31

Satisfied customer once again

"This is the 5th purchase I’ve made with firewalls.com and they have always been great to work with and provided me with competitive pricing and great support. I will be purchasing from them again whenever I have future firewall needs. I highly recommend them and SonicWall in particular. "

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Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“We look forward to helping you with any future Firewall needs and providing you the same quality support and information!”


Verified
5/5

2018-05-21

Smooth sailing

"Smooth sailing as usual. Excellent repeat experience"


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you for being a repeat customer! You can expect any future experiences with us will provide the same excellent quality!”


Verified
5/5

2018-05-17

Great Customer Service. And They know their products.

"Great Customer Service. And They know their products. And They know their products."


Verified
5/5

2018-05-10

Excellent!

"A very positive experience."


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“We pride ourselves on providing valued customers great experiences, and it's good to know we gave you one too!”


Verified
5/5

2018-04-25

Excellent!

"Very helpful technicians and quick delivery!!"

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Rep reply posted 2018-04-26
A rep from Firewalls.com, Kat R., has responded:

“Thank you for leaving a review, we value our provided services as much as we value our customers!”


Verified
5/5

2018-04-23

Got my order immediately!

"Got my order immediately!"


Verified
5/5

2018-04-20

Excellent Experience

"They were professional at all times and extremely patient. We had an issue with an inept ISP that could not give us access to our router to make the appropriate changes. Firewalls.com helped me through this part and patiently waited for the proper access. Once we had access they were able to configure the router and the firewall with ease. It was a great experience. I would highly recommend using them for your services."

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Rep reply posted 2018-04-25
A rep from Firewalls.com, Kat R., has responded:

“We here at Firewalls.com thank you for leaving such a detailed review, and we are more than ready to help again if anything acts up. Thank you for your review and being a valued customer.”


Verified
5/5

2018-04-19

A Very Good Vendor, great support!!

"Great Product, excellent software and they are good to deal with."


Rep reply posted 2018-04-25
A rep from Firewalls.com, Kat R., has responded:

“We're happy to hear this! We're always happy to be providing the best support to our customers!”


Verified
4/5

2018-04-17

Simple and easy to deal with when renewing our SonicWall subscription.

"Simple and easy to deal with when renewing our SonicWall subscription."


Rep reply posted 2018-04-25
A rep from Firewalls.com, Kat R., has responded:

“Glad to know we were able to make the renewal easy. Hopefully next time we can get 5 stars from you!”


Verified
5/5

2018-04-16

Firewall.com Always Delivers

"The team at Firewalls.com specializing in only firewall deployment, setup, and configuration. The staff is well trained and does a great job!

Thanks!
"

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Rep reply posted 2018-04-25
A rep from Firewalls.com, Kat R., has responded:

“Thank you for the compliment and review! All of us here work our hardest to make our valued customer's experience easy. Thank you!”


Verified
5/5

2018-04-16

Excellent service and fast shipping

"Excellent service and fast shipping"


Verified
5/5

2018-04-10

Chris was awesome

"They were able to get me a new firewall next day even though I ordered it after 5 the day before. They really came through for me and my company will not use anyone else but them! Thank you again."

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Rep reply posted 2018-04-10
A rep from Firewalls.com, Kat R., has responded:

“You are very welcome! We work our hardest to make sure our customers get what they ordered how they ordered it, and we're glad you were satisfied with what you received! I'll pass the praise on to Chris, he'll be glad to hear it.”