"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"For an unknown reason the shipping was sent to a wrong address, we received a call and corrected our shipping address, package was received. The product bought has been installed."
"This is the 5th purchase I’ve made with firewalls.com and they have always been great to work with and provided me with competitive pricing and great support. I will be purchasing from them again whenever I have future firewall needs. I highly recommend them and SonicWall in particular. "
“We look forward to helping you with any future Firewall needs and providing you the same quality support and information!”
"Smooth sailing as usual. Excellent repeat experience"
“Thank you for being a repeat customer! You can expect any future experiences with us will provide the same excellent quality!”
"Great Customer Service. And They know their products. And They know their products."
"A very positive experience."
“We pride ourselves on providing valued customers great experiences, and it's good to know we gave you one too!”
"Very helpful technicians and quick delivery!!"
“Thank you for leaving a review, we value our provided services as much as we value our customers!”
"Got my order immediately!"
"They were professional at all times and extremely patient. We had an issue with an inept ISP that could not give us access to our router to make the appropriate changes. Firewalls.com helped me through this part and patiently waited for the proper access. Once we had access they were able to configure the router and the firewall with ease. It was a great experience. I would highly recommend using them for your services."
“We here at Firewalls.com thank you for leaving such a detailed review, and we are more than ready to help again if anything acts up. Thank you for your review and being a valued customer.”
"Great Product, excellent software and they are good to deal with."
“We're happy to hear this! We're always happy to be providing the best support to our customers!”
"Simple and easy to deal with when renewing our SonicWall subscription."
“Glad to know we were able to make the renewal easy. Hopefully next time we can get 5 stars from you!”
"The team at Firewalls.com specializing in only firewall deployment, setup, and configuration. The staff is well trained and does a great job!
Thanks!"
“Thank you for the compliment and review! All of us here work our hardest to make our valued customer's experience easy. Thank you!”
"Excellent service and fast shipping"
"They were able to get me a new firewall next day even though I ordered it after 5 the day before. They really came through for me and my company will not use anyone else but them! Thank you again."
“You are very welcome! We work our hardest to make sure our customers get what they ordered how they ordered it, and we're glad you were satisfied with what you received! I'll pass the praise on to Chris, he'll be glad to hear it.”
"Slow to get information on pricing, delivery and technical specs from salesman (usually a day or so)."
"After getting through a 3-week CDW nightmare this was a VERY welcome change of pace. Had answers on Sophos stuff within minutes that Sophos couldn't provide to me directly over a week of phone calls. Stellar response time. Ended up pulling the trigger on an XG-125."
“Thank you for leaving a review! We're sorry about your troubles with Sophos, but we're glad we were able to help and provide the relief you needed!”
A rep from Firewalls.com, Kat R., has responded:
“Sorry for the hiccup on our end! We're glad to know you got your Firewall and have it installed, and if you have future needs with your firewall we'll be more than ready to help!”