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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-11-23

Managed Support was exceptional!

"Michael Ryder of the Managed Support team quickly replied to my service Ticket in a thorough and professional manner.

He gave a detailed response and included supporting documentation.
"


Verified
5/5

2018-11-20

easy ordering and customer service

"great customer service for sales team."

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Verified
5/5

2018-11-20

easy and reliable

"easy and reliable. Prices good too."


Verified
5/5

2018-11-15

Excellent service!

"Excellent service and support!
"


Verified
5/5

2018-11-08

Firewall issue

"Kevin Norris was very quick to respond to my initial issue. He then provided me with the solution and had the whole issue resolved in record time.
Always pleasant and nice to talk with.
Thanks for always supporting me so quickly.
"


Verified
5/5

2018-11-06

Great Experience.

"FIrewalls.com is easy to work with and they worked to get me the best price possible. Very knowledgeable staff when you are wanting to compare various firewall products.

Chase was very helpful and responsive.
"


Verified
5/5

2018-11-05

Excellent sales and customer support experience

"Have dealt with Firewalls for several years. Their service has always been topnotch. Highly recommended."


Verified
5/5

2018-11-02

My Heroes

"The team at Firewalls.com always go above and beyond when assisting me and my issues. Often these issues are self-inflicted due to my ignorance, but they don't hold that against me. I would strongly recommend their services."

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Verified
5/5

2018-11-01

Great Sales Rep

"Informative.. Quick followup and answered all my questions.

Gave me the confidence to buy from them and will do so again
"

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Verified
5/5

2018-11-01

Great Experience

"always a reliable vendor products in stock and shipped right away."

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Verified
5/5

2018-10-27

Great communication

"Great customer service. Fast service, shipping, advice.
"


Verified
5/5

2018-10-26

great service and support

"Always there to do what is needed and provide configurations on the device to meet our needs. Responsive and helpful.........2nd firewall I have purchased from them and will continue to purchase from them in the future"


Verified
5/5

2018-10-23

Recommend them highly

"knowledgeable, helpful, dependable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-22

Excellent Customer Service

"David Pope went above and beyond to help resolve a problem we ran into. He was great. "


Verified
5/5

2018-10-17

Great Job!

"Great as usual. Follow thru and the order was on time."