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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2018-08-04

Always fast and friendly

"Great buying experience and fast delivery times"


Verified
5/5

2018-07-31

Good pricing and great service

"Firewalls.com offers good pricing and even better service. "


Verified
5/5

2018-07-27

Excellent Service. Thank you for all your help.

"Great Service. Very responsive"


Verified
5/5

2018-07-17

My Go To Place

"I can't think of time that we didn't get complete satisfaction."

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Verified
5/5

2018-07-10

Purchase of Firwall

"Easy to order. Salesman was helpful in directing me to the correct firwall for my needs."


Verified
5/5

2018-07-10

recent SMA 500V

"great as usual
speedy product delivery
"


Verified
5/5

2018-07-04

Great customer service

"They’re knowledgeable and very willing to help. "


Verified
5/5

2018-06-28

SHA

"Great Service! ."


Verified
5/5

2018-06-28

Perfect service

"Great service, from the beginning to the after sale... thank you firewalls.com !"


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“It's no problem! We strive to give all our valued customers the best service and advice we can.”


Verified
5/5

2018-06-27

Great Customer Service and Sales Support

"Worked with David and had a great experience. Upgraded an older firewall and renewed services on another."

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Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you for the reply! We are glad to see a satisfied customer received the best service we could provide.”


Verified
1/5

2018-06-27

Dont Bother

"Their website indicated shipping worldwide and even down to the finalization of the sale but its very different in reality.

As a supplier of tech equipment, you would expect that they can get the technology right, but sadly no. No response at all when I email and complained, I just received a refund through PayPal.

Just use someone else, its simpler.
"

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Verified
5/5

2018-06-27

Best company ever

"Every time I need help they are SO Fast. I trust them."

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Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“We're glad to know we have your trust and you can believe in us to keep it that way! Our proficiency will never let you down!”


Verified
5/5

2018-06-26

Great Service

"Great Service fantastic value. Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“We give only the best for our valued customers!”


Verified
5/5

2018-06-13

"Efficient and pleasant service, except for the price. Can i please get multiple purchase discounts? Thanks "


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you for your feedback. We do have a program for customers who make multiple purchases. Simply give us a call and speak with someone on our sales team, they'll be able to give you everything you need!”


Verified
5/5

2018-06-11

outside of mysonicwall.com - best way to purchase upgrades for a Sonicwall

"Keys delivered via email moments after clicking on on submit order."


Rep reply posted 2018-06-29
A rep from Firewalls.com, Kat R., has responded:

“Efficiency and quality are the best things we can provide our customers with, and we're happy you were pleased with how quick we gave you everything you needed!”