"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"Firewalls.com does a great job helping to select the right hardware and software. Their online tools make it easy to shop and compare and their online agent is there to quickly answer any questions.
Pricing is very competitive, especially for new device purchases. Subscription renewals are slightly higher than some competitors, however.
All in all my shopping experience was great and delivery was earlier than expected. Do check to see if sales tax is required for your state, though. Sales tax was not quoted and I was unable to get a definitive answer as to why my state required it (even after looking at the state laws that govern such things)."
"Quick service and helpful reps."
“Thanks for the shout out! I'll let your rep Anthony know what you think!”
"Haven't plugged them in yet but everything looks OK"
"Very helpful staff and quick delivery :-)"
“Thanks! I will let your rep Tim know what you think!”
"Unit was as described, reasonably priced and delivered on time."
"Items arrived as promised.
"
“That's great! I'll let your sales rep Anthony know what you think!”
"Ordering was extremely easy!"
“Thank you! We love the feedback.”
"The purchase was simple, the delivery was on time. A good experience."
“Thanks for ordering with us!”
"Have used this company several times and have never had any problems."
“Thanks for being a customer! Glad to hear you are happy with us!”
"Received product quickly and the price was lower then the others."
“Thanks Phil! We have made a lot of improvements with our shipping process!”
"Anyone looking for security equipment with affordable setup services needs firewalls.com. I have used other vendors that charge way more for setup services, and still end up contacting the manufacture for help. I worked with Kevin to setup a 2nd Sophos UTM as HA, and it was quick and painless. Kevin was great and knowledgeable. "
“We are so happy you are happy! Thanks for the shout out, I'll let Kevin know what you said!”
"Couldn't be more pleased with the whole process and my sales rep. "
“That's great! I will let Tim know what you think!”
"The order process is very straight forward and I liked it that they had all licensing options available on their web page as well. While selecting the products I wanted, I had a question and since they are offering a web chat, I could quickly get an answer.
The product itself arrived quickly and was well packed.
Great company!"
“Thank you so much! Happy to hear your experience with us was great from start to finish! ”
"Helped with installing the Protection Upgrade Suite on my firewall."
"My product was delivered in a prompt manner and the price was awesome. I compared the pricing to other sites and no one could beat them....Thank you!!"
“That's great! Thanks for being a valued customer!”
A rep from Firewalls.com, Kat R., has responded:
“We are so happy you had a great experience! Tim loved working with you!”