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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2017-03-27

Good Customer Serivice and I had the license in less than 10 minutes!

"Good Customer Serivice and I had the license in less than 10 minutes!"


Rep reply posted 2017-03-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you! Glad to hear you got your license quickly!”


Verified
5/5

2017-03-27

Fast and Reliable

"My order from firewalls.com was handled quickly and reliably as usual. No surprises here, thanks!!!"


Verified
4/5

2017-03-25

Good fast experience. Although not the cheapest price on the net anymore.

"Good fast experience. Although not the cheapest price on the net anymore. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2017-03-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you! We have been focusing on consistent, quality service!”


Verified
5/5

2017-03-22

Firewalls.com is always Excellent

"Firewalls.com is always Excellent"


Verified
5/5

2017-03-22

Great

"Great great great great great"


Rep reply posted 2017-03-29
A rep from Firewalls.com, Kat R., has responded:

“Thank you!”


Verified
4/5

2017-03-22

thumbs up!

"We turned to firewalls.com when ours took a dump. Felt the pricing was fair, wish the shipping was cheaper, but we needed it asap. Would use this site again. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-03-17

Firewalls.com has a great team!

"Very good group to work with. No issues at all!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall customer service

Verified
5/5

2017-03-12

Just great service!

"Firewalls.com is without a doubt the best place to order your new firewall. They have great prices, excellent service, and are a pleasure to do business with! The equipment ships out quickly, and so far they have been excellent in providing what I need when I need it.

They are my new go to vendor for firewall technology.
"


Rep reply posted 2017-03-15
A rep from Firewalls.com, Kat R., has responded:

“Hey thanks for using us for your last two orders! We love having you as a customer. ”


Verified
5/5

2017-03-03

"Great level of support and service. 5 Star *****"


Rep reply posted 2017-03-03
A rep from Firewalls.com, Kat R., has responded:

“Thank you! I'll let your rep Anthony know what you think. ”


Verified
5/5

2017-03-01

Very good seller

"A very good experience buying from this seller"


Rep reply posted 2017-03-02
A rep from Firewalls.com, Kat R., has responded:

“Thanks! We are glad you found our website easy to use, and that you had a great experience!”


Verified
5/5

2017-02-28

Always a great experience

"This is the 2nd time that we went to firewalls.com for our Sonicwall NSA boxes. In both cases the products were delivered in a timely manner and the process was straight forward."


Rep reply posted 2017-03-02
A rep from Firewalls.com, Kat R., has responded:

“Thanks for being our customer since 2015! ”


Verified
5/5

2017-02-27

Above & Beyond!

"I am completely satisfied...and that isn't always an easy thing to do. I needed a little help with the comparison between 2 units and Tim new exactly which unit would fit our use AND qualify for the upgrade pricing. Thanks for making my job easier!"


Rep reply posted 2017-02-27
A rep from Firewalls.com, Kat R., has responded:

“Thank you! We are so glad we were able to completely help you. We really appreciate the shout out!”


Verified
1/5

2017-02-23

Did not deliver on time

"I paid $35.00 for two day air delivery and package took four days to arrive."


Verified
5/5

2017-02-16

Consistent quality service, with dedicated staff who have gone above and beyond to help my small business for many years now!

"By good fortune I was directed to Firewalls.com by a colegue as being a good value. While I very much appreciate their lower prices, they have won me as a customer by providing a level of service no other reseller has ever come close to. I will not detail what they did that was so amazing as I don't want everyone to expect the level of help I received. But I would say if your truly in a bad spot, and they are able to help, your issues chances of being resolved in a quick manner has the best chance of being resolved by this team!!! And if your able to get Troy Nelison as your contact there, keep his info in a safe place!!! It just really feels good to have a solid vendor who is not out to get every dollar you while pushing you aside after the money hits their account. A refreshing change, and personal service, with respect and actual help when really needed!!!

Chad

CIO (some telecommunications company)
"


Rep reply posted 2017-02-17
A rep from Firewalls.com, Kat R., has responded:

“Thank you so much! This is exactly what we all strive for here at Firewalls.com. Again, thank you SO much for the shout out and for being our customer. ”


Verified
3/5

2017-02-11

Good Porduct but hard to get follow through

"THey have been very good in past years but when I needed to upgrade equipment, it took 5 phone calls to finnish selecting and purchasing a new firewall and services. I was chasing them to make a purchase."


Rep reply posted 2017-02-13
A rep from Firewalls.com, Kat R., has responded:

“Thank you so much for your feedback, we are very sorry for any inconveniences you experienced. Please let us know if there is anything else we can do for you, we are always striving to do better. ”