"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"By good fortune I was directed to Firewalls.com by a colegue as being a good value. While I very much appreciate their lower prices, they have won me as a customer by providing a level of service no other reseller has ever come close to. I will not detail what they did that was so amazing as I don't want everyone to expect the level of help I received. But I would say if your truly in a bad spot, and they are able to help, your issues chances of being resolved in a quick manner has the best chance of being resolved by this team!!! And if your able to get Troy Nelison as your contact there, keep his info in a safe place!!! It just really feels good to have a solid vendor who is not out to get every dollar you while pushing you aside after the money hits their account. A refreshing change, and personal service, with respect and actual help when really needed!!!
Chad
CIO (some telecommunications company)
"
"THey have been very good in past years but when I needed to upgrade equipment, it took 5 phone calls to finnish selecting and purchasing a new firewall and services. I was chasing them to make a purchase."
“Thank you so much for your feedback, we are very sorry for any inconveniences you experienced. Please let us know if there is anything else we can do for you, we are always striving to do better. ”
"Always satisfied with our orders!
Thanks."
“Thanks for continuing to be a customer! ”
"Very pleased with service and information provided by Anthony. "
“We are happy you are happy! Thanks for working with Anthony, and choosing FWC for your business!”
"Very easy to order extra licenses for my sonic wall firewall. It was almost a 1-2-3 experience. Took longer to create the account than to order."
“Very happy to hear that! ”
"good team thanks for the support"
“Thanks for the shout out! Please feel free to let us know what we could do to improve to get that 5th star! ”
"easy process and quick delivery"
“Thanks! We're glad it was easy peasy for you!”
"Ordered the second time and it again was super fast delivery and responsive and knowledgeable folks on the chat (Tim stood out)"
“Thanks for the shout out! Tim said he enjoyed working with you. ”
"This was my very first firewall and I was nervous, but Paul and the team did everything I needed. I'm very satisfied and peaceful.
I won't go anywhere else.
Also, they speak English in Indianapolis, Indiana! "
"Firewalls.com supplied us with a firewall and then also the support to make sure it would be running the same day we got it.
I would recommend their services to anyone looking to install a firewall/VPN into their small business."
“Very happy to hear everything went smoothly for you! Please let us know if you ever need anything else!”
"if you need a firewall there is no other place to go than here they will get you the best price and get it to you quick. "
“Thanks a lot! We've been working really hard on our shipping process. I'll let your Rep Tim know what you said!”
"I contacted firewalls.com over a holiday break, they returned my call early the next business day and I had the firewall in house the day after. This all occurred in the time another major online store was just checking their inventory."
“Thank you! I'll let your rep Tim know what you think! ”
"Very happy with the SonicWall SOHO and with Firewalls.com -- who fulfilled the order quickly and accurately."
“Thank you, I'm glad you had a great experience purchasing from us!”
"They had the item in stock that i needed and shipping was fast. "
“thanks for the feedback!”
"Excellent service from helpful sales staff who answered questions about sizing a Sophos XG to literally next day regular delivery. I will have no hesitation purchasing from firewalls.com again."
“That's awesome! We've been making a lot of improvements on our shipping department, glad you are happy!”
A rep from Firewalls.com, Kat R., has responded:
“Thank you so much! This is exactly what we all strive for here at Firewalls.com. Again, thank you SO much for the shout out and for being our customer. ”