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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2017-02-10

wawawewa

"Always satisfied with our orders!

Thanks.
"


Rep reply posted 2017-02-13
A rep from Firewalls.com, Kat R., has responded:

“Thanks for continuing to be a customer! ”


Verified
5/5

2017-02-09

Excellent service!

"Very pleased with service and information provided by Anthony. "


Rep reply posted 2017-02-10
A rep from Firewalls.com, Kat R., has responded:

“We are happy you are happy! Thanks for working with Anthony, and choosing FWC for your business!”


Verified
5/5

2017-02-01

Easy ordering of extra licenses

"Very easy to order extra licenses for my sonic wall firewall. It was almost a 1-2-3 experience. Took longer to create the account than to order."


Rep reply posted 2017-02-06
A rep from Firewalls.com, Kat R., has responded:

“Very happy to hear that! ”


Verified
4/5

2017-01-18

"good team thanks for the support"


Rep reply posted 2017-01-23
A rep from Firewalls.com, Kat R., has responded:

“Thanks for the shout out! Please feel free to let us know what we could do to improve to get that 5th star! ”


Verified
5/5

2017-01-13

"easy process and quick delivery"


Rep reply posted 2017-01-17
A rep from Firewalls.com, Kat R., has responded:

“Thanks! We're glad it was easy peasy for you!”


Verified
5/5

2017-01-13

Ordered the second time and it again was super fast

"Ordered the second time and it again was super fast delivery and responsive and knowledgeable folks on the chat (Tim stood out)"


Rep reply posted 2017-01-17
A rep from Firewalls.com, Kat R., has responded:

“Thanks for the shout out! Tim said he enjoyed working with you. ”


Verified
5/5

2017-01-10

It was my first time and I was nervous.

"This was my very first firewall and I was nervous, but Paul and the team did everything I needed. I'm very satisfied and peaceful.

I won't go anywhere else.

Also, they speak English in Indianapolis, Indiana!
"


Verified
5/5

2017-01-10

Top Tier Support

"Firewalls.com supplied us with a firewall and then also the support to make sure it would be running the same day we got it.

I would recommend their services to anyone looking to install a firewall/VPN into their small business.
"

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Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2017-01-17
A rep from Firewalls.com, Kat R., has responded:

“Very happy to hear everything went smoothly for you! Please let us know if you ever need anything else!”


Verified
5/5

2017-01-03

always the way to go

"if you need a firewall there is no other place to go than here they will get you the best price and get it to you quick. "


Rep reply posted 2017-01-04
A rep from Firewalls.com, Kat R., has responded:

“Thanks a lot! We've been working really hard on our shipping process. I'll let your Rep Tim know what you said!”


Verified
5/5

2017-01-03

Unbelievably fast service

"I contacted firewalls.com over a holiday break, they returned my call early the next business day and I had the firewall in house the day after. This all occurred in the time another major online store was just checking their inventory."


Rep reply posted 2017-01-04
A rep from Firewalls.com, Kat R., has responded:

“Thank you! I'll let your rep Tim know what you think! ”


Verified
5/5

2016-12-29

"Very happy with the SonicWall SOHO and with Firewalls.com -- who fulfilled the order quickly and accurately."


Rep reply posted 2017-01-03
A rep from Firewalls.com, Kat R., has responded:

“Thank you, I'm glad you had a great experience purchasing from us!”


Verified
5/5

2016-12-28

Fast service

"They had the item in stock that i needed and shipping was fast. "


Rep reply posted 2017-01-03
A rep from Firewalls.com, Kat R., has responded:

“thanks for the feedback!”


Verified
5/5

2016-12-26

"Excellent service from helpful sales staff who answered questions about sizing a Sophos XG to literally next day regular delivery. I will have no hesitation purchasing from firewalls.com again."


Rep reply posted 2017-01-03
A rep from Firewalls.com, Kat R., has responded:

“That's awesome! We've been making a lot of improvements on our shipping department, glad you are happy!”


Verified
5/5

2016-12-23

Arrived early

"The product arrived early. Live chat support was helpful during checkout. Even got a hand written thank you in the box. Very pleased."


Verified
5/5

2016-12-20

Sonicwalls Galore!

"Working with Tim at Firewalls.com was great. He was very patience and knowledgeable. The suggested upgrade from what I was looking for turned out great. The speeds are so much better. I'm blown away the features with the advanced gateway security suite. Thanks Tim for making me look good."


Rep reply posted 2017-01-03
A rep from Firewalls.com, Kat R., has responded:

“No Problem! Tim loved working with you!”