"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"Amazing how quickly they got this out to us and at a much cheaper price!
The level of attention and response is unbelievable. We will definitely be returning in the future."
"ordered a rack mount kit (Sophos UTM) via phone to ensure availability as this was a rush job. seemed to go through. got a confirmation email. shipping deadline came and went.
Logged into portal and couldn't find the order. Called again and they couldn't find it either. They said they'd call back. When they called back they said something to the effect of it was in stock but not and somehow got lost. Re-ordered and it would take a week to get to me.
Pretty annoying. Overall nice people and responsive, but will probably not use again for anything time sensitive."
"Had to renew my firewall license and Firewall.com and its staff made the renewal process very easy. Fast and efficient. "
"We ordered from Austria.
We got the software key imediatelly.
Everything was fine.
Thank you!"
"What can I say they delivered perfectly "
"Easy to order and fast delivery - What more could you ask for."
"I spoke to 2 agents. The first gave me incorrect information and the second refered me to Dell support."
"The products that I ordered were delivered on time and in good condition - Priced below what others were charging for the same items. What else can you ask for?"
"Fast. Easy. Reliable. Good prices."
"They give us the license keys fast, good email support when needed."
"I am impressed with the pricing, the customer service, and the prompt shipping. It makes one less thing to worry about in my small business."
"Website always up to date and service and updates were always prompt."
"SSL VPN Licenses
The chat agent seemed fairly knowledgeable regarding what he was selling but were unable to provide the simplest of support in regards to what they are selling, I was referred to SonicWALL for the registrations of some SSL VPN licenses when MY NSA 2400 failed to pick up the key entered.
"
"They are willing to walk you through the purchase and talk to you about different options. Good people. Their pricing is better that most of their competition!"
"I've used Firewalls.com several times over the past three years. Each time they continue to deliver outstanding customer service and a reliable product. Their prices tend to be slightly better than the competition as well. Highly recommended!"