ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
3.84/5
Shipping & packaging:
4.30/5
Customer service:
4.35/5
Return/Replacement policy:
4.75/5
Featured Review


Verified
5/5

2014-10-13

"Firewalls.com are great. I was able to easily gain access to their training videos and within an hour I had some issues resolved that I had been working on for a few weeks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-12-09
A rep from Firewalls.com, Kat R., has responded:

“Happy to hear how helpful the videos have been, stay tuned more videos coming soon!”


Verified
5/5

2014-09-26

"Firewalls.com had exactly what I needed at a very reasonable price. The purchasing process was quick and painless. I'd definitely use them again if I need another license for my firewall."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-12-09
A rep from Firewalls.com, Kat R., has responded:

“Thank you! Please let us know if we can help in any way”


Verified
5/5

2014-09-25

"Firewalls.com made my choice an easy one. The pricing beat out other vendors by about 30 percent, and with free shipping I saved even more. The package arrived pretty quickly too. I would definitely shop with Firewalls.com for my next security purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2014-12-09
A rep from Firewalls.com, Kat R., has responded:

“Thank you! We appreciate the great review. Please let us know if we can help in any way.”


Verified
5/5

2014-09-12

"The SonicWall security device was delivered as expected and quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-09-11

"very quick response, really good pricing and fast and uncomplicated ordering and delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-11

"I have been buying all of my SonicWall products from Firewalls.com for many years. They have always been very professional, courteous, and competitively priced. In addition, they provide free online training classes with any SonicWall purchase. I would highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-12-09
A rep from Firewalls.com, Kat R., has responded:

“Thank you for the great review and being a loyal customer, we really appreciate it. We are also working on some new videos that should be out soon.”


Verified
5/5

2014-09-03

"Firewalls.com prices are great and service and expertise have been top notch. Thanks you very much for your prompt shipping and service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-25

"Firewall.com has provided me with great service and advice on firewall selections. They are my only resource for Sonicwall products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-08-21

"Overall is good, the only problem I have is that I can't use the
key to upgrade, i called dell support to fix it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-20

"We are very happy to have the Firewall.com as our partner.
We are calm knowing that we have a big and traditional company working with Vijia.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-18

"Excellent job. Great customer service and a wealth of knowledge regarding support and setup. Our new go to vendor for firewall technology."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-07-24

"Excellent service on my order. Needed NSA 220 immediately. Ordered it at 3pm and had it in my hands at noon the next sales. Expert advice and fast service. I've used Firewalls.com for years and never had a problem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-23

"Perfect customer service. Alan took his time to answer all of my questions and concerns. He understood my urgency to receive the price quote on a short notice for one of my customers. Once my quote was approved, I placed an order and they sent me order confirmation within minutes. Pace of Alan's email responses were very satisfactory. A couple of days later, I even got an email with shipping information. It was a flawless experience. 5-stars across the board without any hesitations."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-06-24

"As usual they did a great job helping me pick the appropriate firewall with the options I needed. Their prices are also good. Another reason I use them is for access to the good training videos on Sonicwall firewalls. You get access for so many months for each purchase which is nice but I would like to see them leave it open for any customer that has made at least one purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-02-13
A rep from Firewalls.com, Kat R., has responded:

“Thank you for your business and taking the time to write the great review! Please let us know if we can help in any way.”


Verified
5/5

2014-06-18

"Firewalls.com is a great resource for Sonicwall products and licensing. There prices are very reasonable and the service is great. I ordered the wrong license once and they cheerfully switched me to the correct product. I use them for all my Sonicwall needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges