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Product & services pricing
4.53/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.89/5
Customer service:
4.07/5
Return/Replacement policy:
5.00/5
Featured Review



Verified
5/5

2024-11-11

Very good service. Great driver.

"The scheduler was courteous and the driver was excellent."

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Verified
5/5

2024-11-06

Supra butterfly bar

"Supra butterfly bar is of the highest quality & ordering & shipping. Was all made easy, .would & will definitely order from them again !! Ty
For such a great experience they come few & far between .
"

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Verified
3/5

2024-10-28

When I received my order - Powertec Olympic Bench WB-OB20, my son and I attempted to put it together and realized the instruction manual

"When I received my order - Powertec Olympic Bench WB-OB20, my son and I attempted to put it together and realized the instruction manual requested parts that we did not have. I double-checked the box to see if there were other parts but there were not. I notified the number for Fitness Factory Outlet and was asked to email the company with serial number for the weight bench and a description of the missing parts .

From the instructional manual that came with the equipment.

Parts missing:
Number 23 Hex Bolt 1/2 by 7 1/8 (1 part)
Number 22 Hex Bolt 1/2 by 4 1/8 (1 part)
Number 25 Round Head Bolt 3/8 by 3/4 (2 parts)
Part 29 Washer 1/2 (20 Pieces)

I will email tonight and ask that these parts be shipped to me so that we can finish assembling the weight bench.
"

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Verified
3/5

2024-10-03

fair product

"The bench doesn’t slide far enough forward. The racks bind and stick to the point that I need an implement to pry them up from bottom position."

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Verified
5/5

2024-09-13

Powertec Leg Press

"Fast delivery and good communication!"

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Verified
5/5

2024-07-18

Great service

"The communication from the company was top notch. They do take care of their customers. "

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Verified
1/5

2024-06-22

Where's my shipment

"Still waiting for my shipment."

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Verified
5/5

2024-06-15

Excellent customer service

"My experience with fitness factory outlet was great. I initially placed my order with the wrong address (accidentally- we recently moved) and was quite worried because it was a large item I ordered. Tony helped fix it right away and gave me reassurance. Delivery was quick and great price, and the item is perfect. I would definitely shop here again. "

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Verified
5/5

2024-06-04

Outstanding

"Tony from is the best in the business. Almost my entire gym came from Fitness Factory Outlet. Qualify equipment and great service. Highly recommend. "

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Verified
5/5

2024-05-07

the best store for fitness

"i found this store very easy to buy fitness product and owner of a fitness blog meaningfulbuying.online
"

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Verified
5/5

2024-04-08

Great service.

"Tony was very helpful, friendly and professional. When I had problems with delivery, he was quickly able to alleviate the issue and made sure to follow-up with me multiple times. Would definitely order again from him. "

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Verified
5/5

2024-04-07

Great service from the website

"The staff were amazing- so helpful and kind. We still haven’t received our equipment but that’s the freight company - which is super slow unfortunately."

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Verified
5/5

2024-03-16

Great experience

"Very courteous and knowledgeable. Thank you."

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Verified
5/5

2024-03-15

Powertec

"No tax and fast shipping !"

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Verified
5/5

2024-02-29

Nice to work with.

"Shipping was very fast and its exactly what i ordered. Not sure what else to say. Friendly guys who know their stuff!
Renard
"

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