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Product & services pricing
4.47/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.93/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-11-04

Long time customer

"I made my first purchase almost 15 years ago. I continued to return to them for 3 reason. They've consistently had the best pricing, are large selection, and free shipping on many products. All the products I've purchased are still in great shape, even after 15 years.

Even if you happen to find the same product cheaper on another sight, they kill you with shipping costs.

A great place to watch for sales, they often beat prices direct from the manufacturer.
"

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Verified
5/5

2021-09-09

Excellent

"Got on the site found was I was looking for , placed the order and before I knew it the carrier was notifying me to set up an appointment for the shipment to be delivered"

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Verified
5/5

2021-08-25

Best Service

"Fitness factory Outlet is best and i had a excellent experience. I purchased some equipments of gym and i loved it very much. Quality is great. Price is affordable. Recommended to friends and family member."

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Verified
5/5

2021-08-21

Awesome customer service and good pricing.

"Great communication, pricing and fast shipping. "

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Verified
5/5

2021-06-15

The best prices and excellent service and support

"I've been entirely pleased with my experience purchasing a Powertec Lat Machine from Fitness Factory Outlet; Tony kept me updated on shipping the heavy unit, and, along with Powertec itself, resolved two issues to my complete satisfaction. Tony managed both issues himself and on his end, so I had no further hoops or paperwork to jump through myself. One of the best online shopping experiences I've ever had."

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Verified
5/5

2021-05-17

Great seller, nice bench

"Spoke to Tony on the phone, gave me price will free FedEx shipping. Transaction smooth and easy. Had the item in less than a week. Great experience "

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Verified
5/5

2021-05-15

Best place for gym equipment!

"I’ve been ordering PowerTec from these guys for years. Best prices, great shipping. Customer service kicks ****. Shop with these guys and you’ll stick with ‘em for life. "

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Verified
5/5

2021-05-04

Superb

"I ordered the power tec back extension table. It arrived by fedex in less than a week. The quality far surpasses what I was expecting.well worth the money and the shipping was free! I'm completely satisfied!"

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Verified
5/5

2021-03-24

great seevice at a great price.

"Although the price had changed they still honored the previous quoto to assist an disabled vet. Even though they had to take a cut in price. Thank you Tony."

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Verified
4/5

2021-02-25

Amazing Product

"For over 30 years, I have been buying home gym equipment and I highly recommend this company as the best one. The customer service is excellent and the price is the lowest that you can get. You've found the right place to buy your equipment if you've read this recommendation. No longer search! Enjoy your acquisition."


Verified
4/5

2021-02-24

Weight Machine

"Over good communication for delay of my order due to bad winter storm in Texas... They kept updated with details to keep me posted about my order status. Very much appreciative! "


Verified
5/5

2021-02-13

Future Health and fitness

"The guys at fitness factory are very knowledgeable and patient and friendly, With all the concerns I had in making the right decisions on the equipment best fits my fitness Goals I have in mind, I give them FIVE STAR SERVICE ⭐⭐⭐⭐⭐"

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Verified
5/5

2021-02-03

"Absolutely unmatched customer service!
Tony showed great patience educating me with product info before my purchase even more with my million questions about delivery!
"

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Verified
5/5

2021-02-02

Sales person

"The salesman was knowledgeable about the equipment eventhough I was willing to spend more he told the would do everything that I need."

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Verified
5/5

2021-02-02

Fitness Equipment

"Products was in stock, quick response to inquiries, reasonable shipping time frame."

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