"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"I ordered the 3 tier dumbbell rack and it’s up to standard. Strong and sturdy! It’s hard to find a rack that hold 20 pairs of dumbbells and this one does. Shopping was great and the driver was accommodating. "
"I thought the price for the Body Solid leverage gym was very competitive. And, it shipped fairly quickly. The shipment tracking was a little less informative than I’d prefer - but that’s a minor complaint. Packages arrived in pretty good shape considering the size and weight of what they hold."
"Great People, great Prices...That's all you need to know!"
"Better prices, more integrity and more knowledgeable people working for them. I'm done with Amazon.com and the people they hire who don't live or sell from the usa "
"I recently purchased the Powertec Workbench Half Rack and Dip Bars attachment from fitnessfactoryoutlet.com and within three days it had shipped and two days later it was sitting in my garage! This is astonishing turnaround for such a large piece of equipment and I couldn't be happier with the Half Rack. I have previously purchased equipment from the Fitness Factory Outlet and with this kind of equipment, the great prices and great service and, of course, FREE SHIPPING, I will continue to be a customer of Fitness Factory Outlet!"
"A must have for your gym. Definitely will get the muscle fiber twitching. Fast and free delivery, plus very well built bar. "
"Good friendly service, quick delivery."
"I have gone through fitness factory outlet twice now and it’s great to know that great customer experiences still exist!
Troy was prompt professional personable and above all amazing to work with. This will continue to be my go to for my home gym things and stuff"
"Tony and Troy are great guys and always are there to help! Do not hesitate to purchase from them! "
"This is my second piece of equipment from them. Good customer service and good equipment. My only regret is I have limited space for my gym."
"Great experience, easy and fast. They have alot to choose from. Great staff, fast and friendly. "
"I thought I was buying from Fitness Factory location in Pennsylvania, I'm also in PA. Listing said they ship in 2-3 business days. It's been 2 weeks and still hasn't arrived. FedEx called and said one package of 5 was being delivered by end of day yesterday and I had to sign for the package. I rescheduled some prior appointments to accommodate FedEx. FedEx tracking had delivery being 1/28/2022 by end of day until after 9pm, then changed it to Delayed No Shipping Date. I see the weight stack is coming from California! And we know what's happening in California with the trains being looted! When is my PowerTec weight stack arriving? I've ordered from a fitness equipment company in Georgia large commercial Cybex, Paramount and Magnum Fitness pieces and they were delivered in 2 days to Pittsburgh...right to my door for free! I'm not happy! "
"I have made two purchases now with Fitness Factory Outlet. Both times my order arrived within a week or so. My orders were correct. Before I made my first order I tested them by emailing with some basic questions and received an answer quickly. I even called them to make sure they were a real store. I would suggest you do the same if you have questions or concerns. They have earned my trust so even though I may not buy from them, I will give them the first chance. "
"I had a problem with an order that was caused by me. I contacted Fitness Factory Outlet seeking help. I was immediately contacted by Tony Dalton from the Fitness Factory Outlet and took care of my problem. I ended up ordering a different bench from the Fitness Factory Outlet because of Tony’s customer service. Great service!!!!!"
"I had excellent service from Troy on the online chat. He responded quickly and was very helpful - I highly recommend Fitness Factory Outlet!"
A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded:
“Im sorry for the delay however I can only assume you didn't order that Cybex stuff in the middle of a global pandemic. . We too have gotten equipment to customers the very next day. The listing also says 7 to 10 business days not 2. We certainly got it shipped fast enough to make the 10 day window but it looks as if Fedex is having some trouble which doesn't help you any but is completely out of our control.
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