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Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
3.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2019-11-28

Great experienc

"Got a great price, delivered sooner than expected and equipment is awesome. Couldn’t be happier with my experience"

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Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-11-27

Customer Service is 2nd to None!

"I was on the fence about ordering some equipment from Fitness Factory Outlet or from a competitor and after emailing back and forth with a man named Troy with FFO, I knew I had to go with them. Fitness Factory Outlet's customer service is truly 2nd to none, I can't say enough good about them. These guys really took care of me and made me happy to support a local business and to keep my money in the community rather than giving it to big box stores."


Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-11-26

fast easy

"No hidden surprises, or additions hidden costs. Or annoying up-selling pages to go through that never seem to end"


Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-11-26

Amazing Company!

"These guys are as helpful as a company can get. They know what they sell bigtime!"


Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-11-23

Easy ordering and great price!

"I shopped around many sites and found the best prices here! Ordering through this site was quick and easy!"


Verified
5/5

2019-11-21

Easy online order process and speedy shipment/delivery!

"Yesterday I ordered from fitnessfactoryoutlet.com the Powertec Workbench Leverygym w/Leg Extension accessory; the price was the best I could find and the process was very easy. Within 4.5 hrs of placing my order I received a text msg requesting I call their local delivery company to arrange my delivery appointment. I was immediately given an appointment for today and by 9:45am my gym was delivered in excellent condition by a very professional and helpful driver...less than 24hrs after order placement; what more could I ask for."


Verified
1/5

2019-11-16

Haven’t received my order

"Haven’t received my order from September 26 2019 it’s been too long I want my body boss "

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Verified
5/5

2019-11-16

Great Experience!

"Couldn’t ask for a better experience! Answered all my questions, had the best price and shipped fast! Thank you!"

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Verified
5/5

2019-11-16

I appreciate your following up with my order

"We received the products today as scheduled. The Driver was professional and courteous. The boxes are definitely well packed and that’s great to see . Only one small broken area on one box . Just looking at it I don’t see damage to the Metal . Maybe it was a forklift clipping it slightly. I will be working on assembly soon . Thanks for the simple ordering process and website set up. I would suggest highlighting more about the no tax and free shipping benefits even more . Thanks ! "

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Verified
5/5

2019-11-12

Great

"Great product fast shipping and free!"

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Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-11-12

Easy Ordering and Searching

"Ordering was simple coupled by the very user friendly product search bar. With weight lifting there is multiple different products out there and can be difficult to find the right product. Fitness Factory outlet website was very easy to find exactly what I was looking for at a competitive price."


Verified
5/5

2019-11-11

Perfect

"Ordering was easy. I called after the order was placed and spoke with Tony. He was able to locate the order and answered all my questions. Tony was very nice, knowledgeable and professional. "

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Verified
5/5

2019-11-11

Best of the Best

"You will not find a better price anywhere on Sports training equipment, that is shipped to your front door via FedEx. This company got it right! Excellent customer support, my Spirit Fitness XRW600 Rowing Machine is top of the line and was at my home the next day. A very knowledgeable staff that didn’t sell me garbage. They also were kind enough to offer help via phone with the setup and stand behind the equipment they sell! I’m stunned, honestly... makes me want to workout even more so! Thank you "

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Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-11-09

"Always a smooth experience to get the equipment ordered. Great help from the people at FFO."


Verified Fitness Factory Outlet Shopper
Verified
5/5

2019-10-27

Tony and Troy are awesome!

"I've bought almost all of my home gym equipment from these guys over the years. I always receive the best equipment at the best price for my needs.

Thanks again men!
Jack G.
"