"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"Was looking for Body Solid PHG1000X weight stack & got what I needed"
"Products all in one area which made selection easy for the most part."
"As always, Troy was very helpful. I am a repeat customer and highly recommend Fitness Factory"
"I have been purchasing from Fitness Factory Outlet for awhile now and I am very happy with the selection of items they have for home use.. I never have to wait to use a piece of equipment in a gym somewhere,, I workout in the convenience of my home.. Tony or Troy do offer assistance with your purchase if needed, I had a few questions about my Body Solid Lever Gym and they returned my call promptly and answered all my questions. Thank you Fitness Factory Outlet for your great service...
Scotty B."
"Thanks to Troy for the help!"
"Love this site. Lots of great options."
"Got a good price for treadmill and rower. Delivery was within 3 days. Two people put the pieces together quickly, quietly and efficiently. "
"I was looking for a rope-pull machine that would fit in the gym of my basement.
I searched the internet for the best machine at the best price.
What I found was the Ropeflex RX2300 IBEX.
I contacted Tony at the Fitness Factory Outlet and had a very pleasant conversation with him. He assured me that the product was a quality one, it would fit in my home gym, and his business of over two decades was genuine.
Troy gave me 10% off the already low price...deal sealed.
My rope machine came triple wrapped to prevent any damage or scratches and none were found.
I got exactly what I wanted and couldn't be happier.
A great company with great personalized service.
Scott Renshaw
"
"If it was strapped to a turtle it would have arrived a week ago. Good luck staying in business."
“Hi Robert,
Your collars shipped the day after you ordered them. The shrug bar had stock issues and we have it listed on the website as an estimated delivery of 7 to 10 days. It took 11 days. 1 day longer then our estimation. Why did you bothering ordering it if only to compalin about the shipping timeline clearly listed before you ordered it. How exactly is that fair?
Im not sure what anyone could have done to make you happy. I'm assuming you bought from us because we clearly had the best price, we clearly let you know how long its going to take, and then you leave a 1 star review after doing exactly what we said we would do.
We've been here for 30yrs and going strong.”
"Did not find a needed attachment for my machine"
“Hello,
Which attachment is it that you couldnt find?
Troy”
"nobody answered my promo code question
"
“Who did you contact and how did you contact them?..Did you allow 24 hrs for us to reply?
Are you unable to call us toll free at 877-336-7483?”
"My second on line purchase, 4 purchase overall, Tony is a pleasure to work with"
"The order was placed with ease. Great supply of anything one would need."
"Great customer service and best price hands down"
"I was able to find exactly what I needed to complete our home gym and they even sent me a discount code. Free shipping was also an added bonus that made me decide to purchase here rather than another company. "
A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded:
“Thank you Scott...So glad you are happy!
Troy”